Billing Clerk

GNCO; Independence Township (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

401(k) match

Leadership development

Life insurance

Disability insurance

Discounts with GM/Ford

Job summary

GNCO, Inc. is seeking a Billing Clerk to handle final invoicing for internal and external customers and to manage high-volume portal submissions with accuracy.

You will monitor accounts receivable, coordinate with Service Account Supervisors and Product Support Managers, and support Salesforce data updates to ensure timely payments and smooth month-end closing.

Qualifications

• Two or more years of billing, accounting, or finance experience.
• High school diploma or equivalent required.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Process high-volume invoices across multiple portals.
• Monitor accounts receivable and follow up on payments.
• Collaborate with service account teams to ensure accurate billing.
• Update and maintain data in Salesforce.
• Prepare invoices and ensure timely month-end closing.

Skills

Attention to detail

Written communication

Verbal communication

Project management

Organizational skills

Independent working

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

As a leading holding company in the material handling industry, GNCO proudly supports a diverse portfolio of companies nationwide. Join our growing corporate team that fosters a culture of growth, collaboration, and excellence. Be a part of something bigger by building your career with us. Discover why GNCO is the right fit for you.

An Award-Winning Place to Work

Your Future

Retirement plan with company match – 401(k)

Leadership Development Initiative

Life & Disability Insurance

Discounts with GM and Ford Manufacturers

Reports To:Billing Manager

JOB SUMMARY

The Billing Clerk is responsible for the final billing of both internal and external customers, including the high-volume submission of invoices through various online customer portals. They ensure all billing procedures are adhered to, maintain a high degree of accuracy, and resolve issues efficiently. The role also includes checking accounts receivable (AR) balances to ensure timely payments. Billing Clerks work across several departments to troubleshoot billing issues, resolve them quickly, and meet month-end quotas to achieve corporate goals.

ESSENTIAL FUNCTIONS

• Manages and navigates multiple customer websites and portals for submitting high-volume invoices, ensuring accuracy, timeliness, and following up on any issues as needed.
• Regularly checks accounts receivable (AR) to track outstanding invoices and ensure proper follow-up for payment.
• Works with Service Account Supervisors and Product Support Managers to ensure accurate customer billing.
• Assist the department with updating and maintaining data within Salesforce.
• Works with customers to obtain Purchase Orders for final invoicing of work orders.
• Processes a high volume of work orders from job completion to invoice, ensuring timeliness, proper documentation, and a high level of accuracy.
• Troubleshoots customer issues, providing recommendations for resolution and escalating as needed.
• Processes Preventative Maintenance work order from job completion to invoice.
• Partners with team members and managers to identify and implement business improvements to achieve ongoing operational efficiencies.
• Works with various branch service departments to finalize work orders and provide consistent and accurate invoices to customers.
• Promotes excellent customer service within and outside of the company.
• Assists with the development and maintenance of process documentation, including training and developing the technical and analytical skills of less experienced team members.
• Maintains professionalism on the job at all times.
• Is reliable and punctual in reporting for work as scheduled.
• Performs other duties of a similar nature as required.

POSITION QUALIFICATIONS

EDUCATION

• High School Diploma or equivalent.

EXPERIENCE

• Two or more years of experience in a business/customer service environment focused on billing, accounting, or finance functions.

ADDITIONAL REQUIREMENTS

• Proficiency in Microsoft Office Suite.
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Keen attention to detail.
• Strong written andverbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Strong project management and organizational skills.

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

“The positive work environment and culture at GNCO, Inc. make it a fantastic company. I also respect the company’s core values and its dedication to upholding them in the work we do each day. As stated by Aristotle, “pleasure in the job puts perfection in the work.”

“Working at GNCO, Inc. has provided me with the opportunity to expand my knowledge and make an impact while through collaboration with team members across the organization, a rewarding and an invaluable experience for my professional growth.”