Billing Compliance Analyst

Plona Partners; Los Angeles (CA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Plona Partners, an international AmLaw firm, seeks an experienced Client Billing Compliance Analyst to join its Finance and Revenue Operations team in a hybrid setting. The role focuses on reviewing and monitoring client billing practices for Outside Counsel Guidelines compliance, with exposure to e-billing, appeals, collections, and revenue-cycle processes, collaborating with attorneys and clients.

This position offers the chance to impact billing efficiency, client relationships, and revenue

Qualifications

• 3–5+ years of law firm e-billing, appeals, or related finance functions.
• Strong knowledge of Outside Counsel Guidelines and billing compliance.
• Experience reviewing time entries, narratives, expenses and deductions.
• Familiarity with legal billing systems and multiple e-billing platforms.
• Experience with eBilling Hub is preferred.
• Understanding of accruals and revenue-cycle management.

Responsibilities

• Review client Outside Counsel Guidelines and ensure billing compliance.
• Prepare summaries of billing policies for attorneys.
• Review time entries, narratives and expenses for compliance.
• Identify inconsistencies and resolve issues before invoicing.
• Monitor billing inventories, short-pays, deductions, and appeals.
• Coordinate billing appeals and assist with rejected invoices.
• Provide reports and analyses for attorneys and finance leadership.
• Collaborate with billing and collections teams to improve efficiency.

Skills

e-billing experience

OCG knowledge

billing accuracy

communication

team coordination

Tools

eBilling Hub

Job description

Work Arrangement: Hybrid – 2–3 Days Onsite

Plona Partners is representing a prestigious international AmLaw firm seeking an experienced Client Billing Compliance Analyst to join its Finance and Revenue Operations team. Our client is a globally recognized law firm serving sophisticated corporate and institutional clients across a wide range of industries and practice areas.

The firm offers a collaborative professional environment, exposure to complex legal billing operations, and the opportunity to work closely with attorneys, finance leadership, and client stakeholders. This position is available in multiple major U.S. markets and offers a hybrid work arrangement.

Position Summary

The Client Billing Compliance Analyst will be responsible for reviewing and monitoring client billing practices to ensure compliance with Outside Counsel Guidelines (OCGs), client billing requirements, and established legal industry standards.

The role requires a professional with strong experience in legal e-billing, billing compliance, appeals, collections, and revenue-cycle processes. The successful candidate will work closely with attorneys, billing professionals, and clients to identify compliance issues, resolve billing discrepancies, and support accurate and timely invoice processing.

This position offers an opportunity to contribute to billing efficiency, revenue realization, and improved client relationships within a sophisticated international law firm.

Key Responsibilities

Billing Compliance & Outside Counsel Guidelines

• Review and interpret client Outside Counsel Guidelines to ensure compliance with billing requirements.
• Prepare concise summaries of client billing policies for attorneys and timekeepers.
• Review time entries, billing narratives, and expense submissions for compliance with client billing requirements.
• Identify billing inconsistencies and proactively resolve issues before invoice submission.
• Monitor adherence to client billing arrangements and established internal procedures.
• Recommend improvements to billing compliance processes and workflows.
• Monitor billing inventory, including outstanding invoices, short-pays, deductions, and appeals.
• Coordinate billing appeals and assist with resolving rejected or reduced invoices.
• Track billing and collections deadlines to support timely revenue recovery.
• Analyze billing trends, client deductions, and recurring compliance issues.
• Assist with billing budgets, accruals, and related financial reporting.
• Collaborate with billing and collections teams to improve revenue-cycle efficiency.

Attorney, Client & Internal Coordination

• Serve as a liaison among attorneys, clients, billing teams, and administrative personnel.
• Communicate billing requirements and resolve compliance-related questions.
• Partner with internal departments to improve billing procedures and client-service delivery.
• Support the development and implementation of billing best practices.
• Prepare reports, summaries, and analyses for attorneys and finance leadership.
• Assist with special projects and process-improvement initiatives.

Qualifications

• 3–5+ years of experience in law firm e-billing, billing appeals, collections, or related legal finance functions.
• Strong understanding of Outside Counsel Guidelines and legal billing compliance requirements.
• Experience reviewing billing narratives, time entries, expenses, and invoice deductions.
• Familiarity with legal billing systems and multiple e-billing platforms.
• Experience with eBilling Hub preferred.
• Understanding of billing appeals, short-pays, accruals, and revenue-cycle management.