Billing & Collections Specialist (PERM)

Connexion Systems + Engineering; Hartford (CT); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Discretionary year-end bonus

Merit-based increase

Job summary

Connexion Systems & Engineering Inc. seeks a Billing & Collections Specialist for a PERM role in Hartford with remote options on a hybrid schedule (3 days in, 2 remote). The position offers $75K-$90K annually and a comprehensive benefits package.

Candidates require 5+ years in legal billing and collections, proficiency with electronic billing and strong client service skills. Responsibilities include managing unbilled time, client statements, and adherence to billing policies while collaborating

Qualifications

• 5+ years of experience in the legal industry with billing and collections.
• Experience with Aderant Expert Software, Paperless Prebill, TyMetrix, and Serengeti.
• Proficient in Microsoft Word, Excel and MS Outlook; able to generate reports and pivot tables.
• Strong client service skills and ability to prioritize competing deadlines.

Responsibilities

• Solid understanding of billing and collections, electronic billing processes and rate structures.
• Monitor and work directly with attorneys on unbilled time, costs, and collection of accounts receivable.
• Document client activity and collection efforts.
• Serve as Firm Ambassador in responding to client inquiries and facilitating collection efforts.
• Analyze client billing agreements and alternative fee arrangements.
• Maintain records related to client billing guidelines, agreements and collections.
• Adhere to firm billing and collection policies.
• Communicate clearly with internal and external clients on billing or collection of accounts receivable.
• Respond to attorney inquiries regarding unbilled inventory and billing data.
• Research and provide direction on resolving billing and payment issues.
• Identify short paid invoices and reconcile them.
• Issue monthly client Statements of Account.
• Cross train with other team members to assist with coverage.
• Assist with hotline and e-mail inbox requests.
• Train new attorneys and legal assistants on inventory processes and billing software.

Skills

Billing & collections

Attention to detail

Client service

Tools

Aderant Expert Software

Paperless Prebill

TyMetrix

Serengeti

Microsoft Word

Excel

MS Outlook

Pivot Tables

Job description

Billing & Collections Specialist (PERM) Location: Hartford & Remote The firm operates on a hybrid schedule with the majority of their positions (3 days in, 2 days remote) Salary: $75 - 90K

Law firm looking for a talented individual with 5 or more years of experience working with attorneys from the point of bill creation to collections. This is a fast paced, detail oriented, deadline driven position, requiring excellent client service skills with both attorneys and clients, as required. This individual must have the ability to identify priorities, be flexible to meet daily changing demands, work independently and proactively support team members if assistance is needed.

Responsibilities

• Solid understanding of billing and collections, electronic billing processes and rate structures
• Experience with and ability to work with various technologies
• Monitor and work directly with attorneys on unbilled time, costs, and collection of accounts receivable
• Document client activity and collection efforts
• Serve as Firm Ambassador in responding to client inquiries and facilitating collection efforts
• Analyze and document specific client billing agreements and alternative fee arrangements
• Maintain records related to client billing guidelines, agreements and collections
• Adhere to firm billing and collection policies
• Communicate clearly with internal and external clients, written and verbally, on billing or collection of accounts receivable
• Respond to attorney inquiries regarding unbilled inventory as well as billing and payment historical data
• Research and provide direction on resolving billing and payment issues
• Identify short paid invoices and reconciliation of same
• Issue monthly client Statements of Account
• Cross train with other team members to assist with coverage
• Assist with hotline and e‑mail inbox requests
• Train new attorneys and legal assistants on inventory processes and billing software

Requirements

• 5 + years of experience in legal industry with a solid knowledge of billing and collections preferably with Aderant Expert Software, Paperless Prebill, and various electronic billing vendors, such as TyMetrix and Serengeti
• Experienced in Microsoft Windows, including Word and Excel (including, but not limited to, using functions, formatting spreadsheets and pivot tables)
• Familiar with MS Outlook
• Electronic filing of work to align with the Firm's green initiative to reduce paper
• Ability to work independently and with the team
• Ability to prioritize rush requests and resolve quickly
• Meet month-end and year-end deadlines
• Attention to details and work product accuracy

Compensation & Benefits

• This position offers a compensation range of $75K to $90K annually, commensurate with experience and qualifications. Final compensation will be determined based on factors such as experience, skills, and qualifications.
• Staff may also be eligible for discretionary year-end bonuses and annual merit-based increase.
• The comprehensive benefits package includes medical, dental, vision, life, and disability insurance, a 401 (k) retirement plan and paid time off.