Billing & Collections Specialist I

ADP, Inc.; The Villages (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Villages Community Development Districts in The Villages, FL, is seeking a Billing & Collection Tech I for full-time clerical work. The role supports a busy customer service team and handles billing and collection duties for district services and residents.

Responsibilities include processing billing reports, communicating with property owners and other entities, setting up ACH withdrawals, and performing collections for amenity, utility, sanitation and RV billings.

Qualifications

• Associate degree is preferred in Business Management, Customer Service or related field, or 2 years of relevant experience.
• Proficient PC skills and basic knowledge of Word, Excel, Outlook and PowerPoint.
• Knowledge of utility billing programs helpful.
• Strong commitment to excellent customer service and professional communication.

Responsibilities

• Processing of billing reports and statistics.
• Communicates with property owners, tenants, title companies, realtors, attorneys and other non-District entities regarding account status.
• Assists residents with ACH automatic withdrawal setup and collections for various billings.
• Maintains document integrity via scanning and electronic storage.

Skills

Customer service

Verbal communication

Multi-tasking

Professional appearance

Education

Associate degree preferred

2 years relevant experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

The Villages Community Development Districts in The Villages, FL, is seeking a Billing & Collection Tech I for full-time clerical work. The role supports a busy customer service team and handles billing and collection duties for district services and residents.

Responsibilities include processing billing reports, communicating with property owners and other entities, setting up ACH withdrawals, and performing collections for amenity, utility, sanitation and RV billings.