Billing & Collections Manager: Lead AR, DSO & Team

Pease Bell, CPAs; Akron (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

Pease Bell, CPAs is seeking an experienced Billing and Collections Manager to lead the firm’s billing, collections, and AR cycle across multiple offices. You will manage a team of billing professionals, conduct client conversations about aged receivables, and implement processes that improve efficiency and reduce DSO.

You’ll own systems, reporting, and policy development to streamline billing across service lines, ensuring accuracy and timely invoicing.

Qualifications

• 7+ years of billing and/or collections experience, ideally in professional services
• 2+ years supervising or leading a team
• Experience making collections calls to clients while protecting relationships
• Hands-on experience implementing and maintaining billing/practice management systems
• Proficiency in Microsoft Excel and the Microsoft Office suite
• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred
• Excellent organizational and analytical skills; ability to manage deadlines in a fast-paced environment

Responsibilities

• Own the full billing, collections, and AR cycle firmwide.
• Set and enforce the monthly WIP schedule across staff with billing responsibilities.
• Serve as primary contact for client collections and billing conversations; protect relationships while driving down AR.
• Own escalated account resolution and act as the firm's credible voice on AR issues.
• Lead, mentor, and develop the billing team; drive staffing decisions for the department.
• Build a department that scales with the firm's growth across offices and service lines.
• Own and maintain billing systems and integrations; identify new systems and automation.
• Build and deliver billing, collections, and DSO/AR reporting and analysis.
• Support month-end and year-end close activities.
• Develop and implement firmwide billing policies and procedures; liaise with leadership.

Skills

Billing & collections

Team leadership

Client relations

Excel & Office

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Microsoft Excel

Microsoft Office

Job description

Pease Bell, CPAs is seeking an experienced Billing and Collections Manager to lead the firm’s billing, collections, and AR cycle across multiple offices. You will manage a team of billing professionals, conduct client conversations about aged receivables, and implement processes that improve efficiency and reduce DSO.

You’ll own systems, reporting, and policy development to streamline billing across service lines, ensuring accuracy and timely invoicing.