Billing & Collections Manager (Law Firm)

Jobot; Atlanta (GA); Hybrid; USD 120,000 - 145,000; Full time

Benefits offered by this job

401(k) + discretionary profit-sharing

Health coverage with 3 medical plans +

Dental & Vision

Life & Disability

FSA accounts

Childcare subsidy

Biometric screenings & wellness

Job summary

Jobot is a prominent Am Law 200 law firm seeking a leader to own its revenue cycle from prebill through cash realization. You will lead a 10-person billing team across two offices, drive improvements in invoice quality, days-to-bill, days-to-cash, and aged receivables while implementing a new billing system.

The role requires a working manager mindset, capable of holding attorneys to policy and diagnosing e-billing issues. Hybrid work with Atlanta location.

Qualifications

• 7+ years of progressive legal/professional-services billing, collections, and AR experience.
• 3+ years directly managing a team (5–6 people), including performance management.
• Command of law-firm billing: prebill workflow, complex/split billing, LEDES, alternative fee arrangements, trust/retainer application, write-off controls.
• Command of commercial collections: aging analysis, escalation, payment arrangements, direct attorney/client conversations.
• Working proficiency with e-billing platforms/portals, including rejections and appeals.
• Advanced Excel; independent ability to build and audit billing/AR analyses.
• Proficiency in an enterprise time-and-billing system (Aderant, SAP, Elite, or similar).
• Ability to set standards and hold difficult conversations with composure.
• Bachelor's degree in accounting, finance, business, or equivalent experience

Responsibilities

• Billing cycle end to end: calendar, prebill distribution/return, invoice generation, complex/split billing, e-billing submission, accuracy and timeliness across the board.
• Invoice quality & compliance: aligning invoices to engagement letters, fee arrangements, and outside counsel guidelines to prevent rejections.
• Collections & aged AR: dunning cadence, promise-to-pay tracking, monthly aging analysis by client/matter/attorney, with a prioritized action plan.
• Prebill & time-entry discipline: enforcing policy attorney by attorney, escalating chronic delinquency.
• Disputes & payment plans: client billing disputes, deductions, appeals, structured payment arrangements, credit/matter hold recommendations.
• The team: 10 people (incl. a supervisor and DC-based specialist): assignments, standards, coaching, performance management, cross-training.
• Policy & controls: written procedures, segregation of duties, audit-ready documentation.
• Process improvement: workflow redesign, data remediation, automation, UAT/rollout of system changes

Skills

Billing

AR management

Leadership

LEDES

e-billing

Excel

Communication

Education

Bachelor's degree in accounting/finance/business

Tools

Aderant

SAP

Elite

Time & Billing System

Job description

Job details

This Jobot Job is hosted by: Arpana Davis.

Salary: $120,000 - $145,000 per year.

A bit about us

Our client is a prominent Am Law 200 law firm. With approximately 350 employees, the firm serves clients across healthcare, real estate, litigation and dispute resolution, business transactions, fintech, global commerce, government investigations, and logistics and transportation.

This role sits inside an active financial systems modernization effort, meaning process improvements built now get embedded into the new platform rather than worked around - a rare opportunity to shape infrastructure rather than inherit it.

Why join us

• 401(k) plus annual discretionary profit-sharing
• Health coverage: Choice of 3 medical plans with employer-funded HSA and 24/7 telehealth, plus dental and vision - all eligible day one
• Life & Disability
• Long-Term Disability - eligible day one; Short-Term Disability after 1 year
• FSAs - Limited Purpose (dental/vision) and Dependent Care flexible spending accounts, eligible day one
• Family support - 50% childcare tuition subsidy at a partnered Atlanta-area daycare, plus Dependent Care FSA
• Wellness & lifestyle - On-site biometric screenings, quarterly wellness challenges with redeemable rewards, and a parking/transit subsidy for Atlanta staff

Job Details

A prominent Am Law 200 law firm with offices in the Southeast and Mid-Atlantic is creating a new leadership position to own its revenue cycle from prebill through cash realization. This is a build role, not a caretaker one: lead a 10-person billing team across two offices and drive measurable improvement in invoice quality, days-to-bill, days-to-cash, and aged receivables - while the firm rolls out a new billing system.

We need a working manager: comfortable leading the function and holding attorneys accountable to policy, but just as comfortable opening a prebill, diagnosing an e-billing rejection, or tracing a billing-to-payment audit trail.

What You'll Own

• Billing cycle end to end: calendar, prebill distribution/return, invoice generation, complex/split billing, e-billing submission, accuracy and timeliness across the board
• Invoice quality & compliance: aligning invoices to engagement letters, fee arrangements, and outside counsel guidelines to prevent rejections rather than appeal them
• Collections & aged AR: dunning cadence, promise-to-pay tracking, monthly aging analysis by client/matter/attorney, with a prioritized action plan
• Prebill & time-entry discipline: enforcing policy attorney by attorney, escalating chronic delinquency
• Disputes & payment plans: client billing disputes, deductions, appeals, structured payment arrangements, credit/matter hold recommendations
• The team: 10 people (incl. a supervisor and DC-based specialist): assignments, standards, coaching, performance management, cross-training
• Policy & controls : written procedures, segregation of duties, audit-ready documentation
• Process improvement : workflow redesign, data remediation, automation, UAT/rollout of system changes

Reports to revenue leadership; partners with practice groups, intake, reporting/analytics, and IT. Rate setting, fee approval, cash application, and forecasting sit above this role: your focus is execution.

Specific targets set with Finance leadership against a documented baseline in the first 90 days.

What You Bring

• 7+ years of progressive legal/professional-services billing, collections, and AR experience
• 3+ years directly managing a team (at least 5-6 people), including performance management
• Command of law-firm billing: prebill workflow, complex/split billing, LEDES, alternative fee arrangements, trust/retainer application, write-off controls
• Command of commercial collections: aging analysis, escalation, payment arrangements, direct attorney/client conversations
• Working proficiency with e-billing platforms/portals, including rejections and appeals
• Advanced Excel; independent ability to build and audit billing/AR analyses
• Proficiency in an enterprise time-and-billing system (Aderant, SAP, Elite, or similar)
• Ability to set standards and hold difficult conversations with composure
• Bachelor's degree in accounting, finance, business, or equivalent experience

Logistics

• Hybrid: onsite first 90 days, then 2 days remote/week
• Location: Atlanta, GA
• Travel: ~quarterly to NE office

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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