Billing & Collections Lead: Revenue Cycle Expert

HRB; Falls Church (VA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Equity grant

In-office culture

Competitive benefits

Job summary

HRB is seeking a Billing & Collections Lead (Specialist) for our in-office team in Tysons Corner. You will own the end-to-end billing and accounts receivable process, collaborating with sales and legal to translate contracts into accurate billing and drive collections.

You will build scalable workflows, implement controls, and drive automation across billing systems (NetSuite) and ERP. The role demands strong attention to data accuracy and clear communication with internal stakeholders and

Qualifications

• 5+ years in billing, AR or revenue operations.
• Experience with NetSuite and CRM integrations.
• Strong attention to detail and data accuracy.
• Able to work with legal and sales on contracts terms.

Responsibilities

• Own the full billing cycle – invoice generation, delivery, dispute resolution, and collections.
• Manage A/R aging and develop policies to minimize overdue balances.
• Partner with sales and legal to ensure contract terms translate accurately into billing.
• Build and maintain billing configurations in ERP and payment systems.
• Produce A/R reporting and surface trends to finance leadership.
• Design and document billing controls as we scale toward audit readiness.
• Drive automation across the billing and collections workflow.

Skills

Billing & AR

SaaS exposure

Contract terms collab

Clear communicator

Tools

NetSuite

Job description

HRB is seeking a Billing & Collections Lead (Specialist) for our in-office team in Tysons Corner. You will own the end-to-end billing and accounts receivable process, collaborating with sales and legal to translate contracts into accurate billing and drive collections.

You will build scalable workflows, implement controls, and drive automation across billing systems (NetSuite) and ERP. The role demands strong attention to data accuracy and clear communication with internal stakeholders and