Billing & Collections Lead — In-Office, Growth, Equity

HRB; Reston (VA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Equity grant

In-office culture

Competitive benefits

Job summary

HRB is seeking a Billing & Collections Lead (Specialist) to own the end-to-end billing and accounts receivable function in a fast-paced tech environment. The role involves building workflows, collaborating with sales and legal on deal terms, and driving system improvements to ensure accuracy and efficiency.

You will influence process design, control framework, and automation while supporting audit readiness.

Qualifications

• 5+ years in billing, A/R or revenue operations.
• Experience with tech/SaaS growth companies preferred.
• Experience with billing systems (NetSuite preferred) and CRM integrations.
• Track record of building and improving processes.
• Confident working with legal and sales on contract terms.
• Attention to detail and data accuracy; clear communicator with stakeholders and customers.

Responsibilities

• Own the full billing cycle – invoice generation, delivery, dispute resolution, and collections.
• Manage A/R aging and develop policies to minimize overdue balances.
• Partner with sales and legal to ensure contract terms translate accurately into billing.
• Build and maintain billing configurations in our ERP and payment systems.
• Produce A/R reporting and surface trends to finance leadership.
• Design and document billing controls as we scale toward audit readiness.
• Drive automation across the billing and collections workflow.

Skills

Billing & AR

SaaS experience

Contract terms

Data accuracy

Communication

Tools

NetSuite

ERP systems

CRM integrations

Job description

HRB is seeking a Billing & Collections Lead (Specialist) to own the end-to-end billing and accounts receivable function in a fast-paced tech environment. The role involves building workflows, collaborating with sales and legal on deal terms, and driving system improvements to ensure accuracy and efficiency.

You will influence process design, control framework, and automation while supporting audit readiness.