Billing & Collections Analyst

Kforce Inc; St. Louis (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

HSA/FSA

401(k)

Life and Disability insurance

Paid time off

Job summary

Kforce Inc. is seeking a Billing & Collections Analyst to manage billing and collections for a portfolio of B2B customers in a fast-paced environment. You will prepare invoices, review terms, and support third-party portal billing and vendor setup.

The role emphasizes accuracy, timely follow-up on collections, cash application support, and collaboration with internal teams to resolve disputes and improve processes.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business, or equivalent experience preferred
• 3-5 years of billing, collections, Accounts Receivable, or related experience
• B2B or contract billing experience preferred
• Strong analytical skills, attention to detail, and follow-through
• Strong time management and organizational skills
• Intermediate to advanced Excel skills, including VLOOKUP/XLOOKUP, PivotTables, and formulas

Responsibilities

• Manage billing and collections activities for an assigned portfolio of B2B customers
• Prepare invoices and maintain customer billing and account information
• Review purchase orders, billing requirements, pricing, payment terms, and related customer information
• Support third-party portal billing and customer/vendor setup
• Perform daily collections outreach and document payment commitments and follow-up activity
• Research and resolve credits, deductions, short payments, disputes, and other collection issues
• Process or research refunds, credits, rebills, and credit notes
• Assist with cash application by researching unapplied payments
• Complete assigned month-end activities and reconciliations
• Respond to internal and external billing and Accounts Receivable inquiries
• Partner with internal teams to resolve customer and account issues
• Support process improvement, documentation, training, and cross-training initiatives

Skills

Analytical skills

Time management

Attention to detail

Ability to work independently

Cross-team collaboration

Education

Bachelor's or Associate's in Accounting/Finance/Business

Tools

Excel (VLOOKUP/XLOOKUP, PivotTables)

Workday

NetSuite

Salesforce or similar systems

Job description

Responsibilities

• Billing & Collections Analyst will manage billing and collections activities for an assigned portfolio of B2B customers
• Prepare invoices and maintain customer billing and account information
• Review purchase orders, billing requirements, pricing, payment terms, and related customer information
• Support third-party portal billing and customer/vendor setup
• Perform daily collections outreach and document payment commitments and follow-up activity
• Research and resolve credits, deductions, short payments, disputes, and other collection issues
• Process or research refunds, credits, rebills, and credit notes
• As a Billing & Collections Analyst, you will assist with cash application by researching unapplied payments
• Complete assigned month-end activities and reconciliations
• Respond to internal and external billing and Accounts Receivable inquiries
• Partner with internal teams to resolve customer and account issues
• Support process improvement, documentation, training, and cross-training initiatives

Requirements

• Associate's or Bachelor's degree in Accounting, Finance, Business, or equivalent experience preferred
• 3-5 years of billing, collections, Accounts Receivable, or related experience
• B2B or contract billing experience preferred
• Strong analytical skills, attention to detail, and follow-through
• Strong time management and organizational skills
• Intermediate to advanced Microsoft Excel skills, including VLOOKUP/XLOOKUP, PivotTables, and formulas
• Basic understanding of U.S. GAAP as it relates to billing and Accounts Receivable
• Ability to research issues and identify root causes
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• Ability to work independently as well as collaboratively across teams
• Experience with Workday, NetSuite, Salesforce, or similar systems is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.