Billing & CMMS Specialist — Hybrid, Fast-Paced Ops

ERock; Houston (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Insurance

401(k) Retirement Plan & Company Match

Hybrid Work Schedule

Paid Time Off and Holidays

Job summary

ERock is seeking a detail-oriented Billing/CMMS Administrator to manage the back-office work order lifecycle from completion to invoicing. You will coordinate with Operations and Accounting to ensure accurate billings, prepare quotes, and maintain CMMS records for equipment and locations.

Ideal candidates have 2+ years in billing/CMMS roles, strong Excel skills, and a collaborative mindset to support field service operations, with a hybrid work schedule in a growing energy services company.

Qualifications

• Strong organizational and prioritization skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Excel and CMMS systems.
• Proven ability to collaborate across internal teams and with external stakeholders.
• Keen attention to detail to ensure invoice accuracy and compliance.

Responsibilities

• Manage the back-office work order process from field completion through closure and invoicing.
• Coordinate with Operations and Accounting to ensure billable work orders include labor, travel, parts, expenses, and approvals for invoicing.
• Identify and resolve issues preventing progress of work orders in billing processes.
• Prepare customer and asset-owner quotes and maintain documentation in CMMS.
• Communicate invoice and work order details to customers via email and billing portals.
• Serve as administrator for the CMMS / Field Service Management System and maintain CMMS data.
• Assist with setup of new equipment and locations in CMMS to support field activities.
• Monitor queues for aging work orders and billing issues, and drive remediation.

Skills

Organization

Excel proficiency

CMMS experience

Communication

Cross-team collaboration

Attention to detail

Education

Bachelor’s Degree in Business, Economics, Accounting, or related field

Tools

CMMS

Microsoft Dynamics 365 Business Central

Job description

ERock is seeking a detail-oriented Billing/CMMS Administrator to manage the back-office work order lifecycle from completion to invoicing. You will coordinate with Operations and Accounting to ensure accurate billings, prepare quotes, and maintain CMMS records for equipment and locations.

Ideal candidates have 2+ years in billing/CMMS roles, strong Excel skills, and a collaborative mindset to support field service operations, with a hybrid work schedule in a growing energy services company.