Billing & Client Experience Specialist

Sinclair Broadcast Group; Birmingham (AL); On-site; USD 26,215 - 30,844; Full time

Benefits offered by this job

Health insurance

Retirement plan

Vacation days

Employee stock purchase plan

Job summary

Sinclair Broadcast Group in Birmingham, AL is seeking a Billing and Customer Service Representative to manage billing for broadcast advertising clients while providing exceptional customer service. This role involves processing invoices, resolving discrepancies, and maintaining accurate records.

The ideal candidate will have strong attention to detail and communication skills, along with a proven ability to work in a fast-paced environment. Full-time positions offer competitive benefits including retirement plans and health insurance.

Qualifications

• 1–3 years of experience in billing, customer service, or administrative support.
• Experience in broadcast, advertising, media, or telecommunications is a plus.
• Proficiency in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Prepare and process broadcast advertising invoices.
• Respond to billing inquiries from clients and internal teams.
• Maintain accurate billing documentation and records.

Skills

Attention to detail

Communication skills

Organizational skills

Problem-solving skills

Customer service skills

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Billing software

CRM systems

Job description

Sinclair Broadcast Group in Birmingham, AL is seeking a Billing and Customer Service Representative to manage billing for broadcast advertising clients while providing exceptional customer service. This role involves processing invoices, resolving discrepancies, and maintaining accurate records.

The ideal candidate will have strong attention to detail and communication skills, along with a proven ability to work in a fast-paced environment. Full-time positions offer competitive benefits including retirement plans and health insurance.