Billing Clerk

Kelly; Osseo (MN); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Term life insurance

Whole life insurance

Accident insurance

Critical illness insurance

Legal plan

Short-term disability

Retirement savings plan

Service bonus and holiday pay plans (8

Paid holidays per year)

Transit spending account

Paid sick leave

Job summary

Kelly Services is seeking a Service Billing Coordinator in Maple Grove, MN. The role covers end-to-end monthly billing, service contracts creation, and data maintenance across systems.

The candidate will focus on accuracy, efficiency, and customer satisfaction within a collaborative team. The position requires ERP experience (SAP, Oracle, Dynamics), 2 years of accounting-related education or 4 years of related experience, and strong attention to detail.

Qualifications

• Two years of post-secondary education in accounting or related field, or four years related experience preferred.
• Related ERP or CRM operating systems experience required.
• Positive attitude and willingness to learn.
• Ability to follow and execute standard operating procedures and departmental guidelines.
• Working knowledge of computers and MS Office Suite.
• Data Entry with 10-key.
• Excellent verbal and written communication skills, problem solving skills and attention to detail required.
• Be highly organized and have a history of multi-tasking and achieving results including an ability to balance multiple tasks within deadlines.

Responsibilities

• Process all paperwork related to each scheduled service job as stated in working instructions.
• Create service contracts and service orders for all contract-related services.
• Process service partner invoices and paperwork as stated in working instructions.
• Assist in updating/maintenance of all invoicing working instructions.
• Handle incoming customer questions/complaints.
• Inform appropriate Service Manager(s)/direct Manager/Supervisor of any customer complaints or disputes.
• Advise regional Service Managers of any problems concerning technician paperwork quality and any parts issues encountered.
• Assist in maintaining all databases and systems.
• Advise direct Manager/Supervisor of any difficulties or discrepancies with current processes or systems.
• Participate in ongoing continuous improvement efforts, including process improvement events.
• Ensure compliance with company policies and applicable ISO standards.
• Support Manager/Supervisor with reports, analysis and review of orders/projects/inventory as requested.
• Other duties as defined or requested.

Skills

Attention to detail

Verbal and written communication

MS Office

Data entry 10-key

Multi-tasking

Education

Post-secondary education in accounting

4 years related experience preferred

Tools

SAP

Oracle

Dynamics

Job description

Kelly Services is currently has an opening for a Service Billing Coordinator in Maple Grove, MN

Role: Service Billing Coordinator

Pay: $22-28/hr. depending on experience

Contract – Duration: 6+ months

Start date: ASAP

Schedule: Hybrid, Tues, Wed, and Thurs in the office. Mon & Fri remote. 8am-5pm

SAP or similar ERP system experience required (Oracle, Dynamics, etc.)

Industry experience in billing from Services (not medical or legal), manufacturing or distribution

What’s the role?

As the Service Billing Coordinator, you get to work with an astonishing team that plays a vital role in the company. Show case your skills and experience with process enhancements by being responsible for managing the end-to-end monthly billing cycle. The Service Billing Coordinator is also responsible for accurate and timely creation of service contracts as well as maintenance and updates of data in all relevant systems. The position requires strong attention to detail, an intense focus on customer satisfaction, the ability to identify opportunities for process improvement and implement changes in a timely and organized manner.

Sound Interesting?

Here’s What You’ll Do

• Process all paperwork related to each scheduled service job as stated in working instructions.
• Creation of Service contracts and service orders for all contract related services.
• Process service partner invoices and paperwork as stated in working instructions.
• Assist in updating/maintenance of all invoicing working instructions.
• Handle incoming customer questions/complaints.
• Inform appropriate Service Manager(s) and/or direct Manager/Supervisor of any customer complaints/disputes.
• Advise regional Service Managers of any problems concerning technician paperwork quality and any parts issues encountered.
• Assists in maintaining all databases and systems.
• Advise direct Manager/Supervisor of any difficulties or discrepancies encountered with any current processes or systems.
• Participate in ongoing continuous improvement efforts, including process improvement events.
• Employee must work in compliance of all company policies and procedures, and applicable ISO standards.
• Support direct Manager/Supervisor as necessary, including reports, analysis and review of orders, projects or inventory as requested.
• Other duties as defined or requested.

Do you qualify?

• Two years of post-secondary education in accounting or related field, or four years related experience preferred.
• Related ERP or CRM operating systems experience required.
• Positive attitude and willingness to learn.
• Ability to follow and execute standard operating procedures and departmental guidelines.
• Working knowledge of computers and common software applications including competency with MS Office Suite.
• Data Entry with 10-key.
• Excellent verbal and written communication skills, problem solving skills and attention to detail required.
• Be highly organized and have a history of multi-tasking and achieving results including an ability to balance multiple tasks within deadlines.

Nice To Haves

• SAP experience preferred.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Benefits & Perks

• medical
• dental
• vision
• telemedicine
• term life
• whole life
• accident insurance
• critical illness
• a legal plan
• short-term disability
• retirement savings plan
• service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• transit spending account
• paid sick leave

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.