Billing Business Analyst - Behavioral Health Tech

Streamline Healthcare Solutions; Oak Brook (IL); On-site; USD 70,000 - 120,000; Full time

Job summary

Streamline Healthcare Solutions in Oak Brook, IL seeks a Billing Business Analyst to work directly with customers to define how their billing processes will operate with our software. You will apply knowledge of behavioral health workflows to map requirements and guide best-practice billing configurations.

Responsibilities include building strong customer relationships, documenting procedures, creating training materials, and coordinating with clients and staff to test environments and ensure

Qualifications

• Bachelor’s degree in psychology, social work or related field required.
• Experience in behavioral health billing preferred.
• Strong written and oral communication skills.
• Ability to map and analyze billing workflows.
• Customer-focused with organizational skills.

Responsibilities

• Build relationships with customers, conducting needs assessments to identify EHR requirements.
• Map customer workflows to software.
• Confer with customers regarding software needs and develop creative solutions to customer user requirements and problems.
• Coordinate with the customer and staff for updates to the customer environment, responsible for testing the application environments, ensuring that the environment is functioning.
• Develop, document and revise new application design procedures, test procedures, and quality standards, including testing of new build designs.
• Create training materials, prepare and compile training presentations to facilitate learning and conduct training sessions with new users, helping them learn the application.

Skills

Customer service

Problem solving

Analytical skills

Communication skills

Relationship building

Attention to detail

Education

Bachelor’s degree in psychology or related field

Tools

EHR systems

Job description

Streamline Healthcare Solutions in Oak Brook, IL seeks a Billing Business Analyst to work directly with customers to define how their billing processes will operate with our software. You will apply knowledge of behavioral health workflows to map requirements and guide best-practice billing configurations.

Responsibilities include building strong customer relationships, documenting procedures, creating training materials, and coordinating with clients and staff to test environments and ensure