Billing Automation & Revenue Ops Lead

Bask Health Inc; New York (NY); On-site; USD 130,000 - 190,000; Full time

Job summary

Bask Health, Inc. in New York, NY, is seeking a Billing & Revenue Operations Lead to own internal billing systems, invoicing workflows, and revenue recognition processes.

You will configure invoices, manage subscriptions, and scale billing infrastructure across our fast-growing SaaS platform. You’ll collaborate with Customer Success, Finance, Product, and Engineering to ensure accurate, timely billing, compliant with HIPAA, PCI, and other standards.

Responsibilities

• Monitor payment activity daily — track failed charges, resolve billing issues, and follow up on past-due accounts until closed
• Own and operate all Stripe workflows end-to-end, including Stripe Invoicing: configure invoice templates, rules, and delivery schedules
• Partner with Customer Success to ensure new customers are correctly onboarded with accurate billing terms and pricing
• Generate and send recurring invoices, confirm payments, and ensure proper tax and pricing structures are applied
• Maintain and audit Stripe and internal CRM data, ensuring 100% billing accuracy across platforms
• Identify and resolve customer disputes, subscription edge cases, charge errors, and billing escalations
• Assist in scaling billing automation, Stripe tooling, documentation, and compliance workflows
• Support revenue recognition and monthly reporting for Finance
• Collaborate with Product and Engineering on platform-generated billing events and complex subscription logic
• Ensure compliance with HIPAA, PCI, and other regulatory standards in billing and payments

Job description

Bask Health, Inc. in New York, NY, is seeking a Billing & Revenue Operations Lead to own internal billing systems, invoicing workflows, and revenue recognition processes.

You will configure invoices, manage subscriptions, and scale billing infrastructure across our fast-growing SaaS platform. You’ll collaborate with Customer Success, Finance, Product, and Engineering to ensure accurate, timely billing, compliant with HIPAA, PCI, and other standards.