Billing Automation Analyst – AI-driven Ops, Flexible Work

Swap; United States; Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

Competitive base salary

Stock options

Generous PTO

Private healthcare

Pension contributions

Wellness benefits

Mental health support

Enhanced maternity and paternity leave

Flexible working

Work abroad for 4 weeks a year

Quarterly team offsite budget

Thursday happy hour

Breakfast Mondays

Job summary

Swap is seeking a finance-focused teammate for an 18-month tour to own and overhaul billing operations. You’ll partner with our CFO, learn quickly, and implement automation and AI to streamline billing, onboarding, and data integrity across customers and orders.

This role emphasizes hands-on learning, process redesign, and rapid impact. If you excel at dissecting complex workflows and delivering measurable improvements, you’ll have ample room for growth into Finance, Strategy, Operations, or

Qualifications

• Exceptional analytical ability and the capacity to make sense of complex data and processes.
• Instinctive process thinking; you redesign manual workflows.
• Strong Excel or Google Sheets skills with large datasets.
• Hands-on curiosity about AI and automation with tangible projects.
• Precision, ownership, and commitment to accuracy in all numbers.

Responsibilities

• Rebuild how billing works and scale it over the tour.
• Map billing and onboarding workflows end-to-end and identify bottlenecks.
• Lead implementation and testing of new billing tools to consolidate data.
• Build AI and automation into billing, reconciliations and exception detection.
• Develop reporting and data checks for real-time visibility of billing accuracy.
• Run billing operations to gain deep understanding of the processes.
• Own Finance onboarding for new customers: billing setup and Direct Debit mandates.
• Prepare and review shipping billing and fix root causes rather than symptoms.
• Run reconciliations, first-invoice reviews and exception investigations.
• Support customer terminations alongside Credit Control.

Skills

Analytical thinking

Process design

Excel/Sheets

AI & automation

Attention to detail

Tools

SQL

BI tools

Scripting

Job description

Swap is seeking a finance-focused teammate for an 18-month tour to own and overhaul billing operations. You’ll partner with our CFO, learn quickly, and implement automation and AI to streamline billing, onboarding, and data integrity across customers and orders.

This role emphasizes hands-on learning, process redesign, and rapid impact. If you excel at dissecting complex workflows and delivering measurable improvements, you’ll have ample room for growth into Finance, Strategy, Operations, or