Billing Associate (Collections)

RRD; Wheeling (WV); On-site; USD 42,000 - 52,000; Full time

Job summary

RRD is seeking a Billing Associate (Collections) to assist in managing day-to-day collections operations for firm partners. You will focus on collecting past due invoices, coordinate with billing admins and Billing Attorneys, and prepare status reports to monitor cash receipts. The role runs Monday–Friday, 8:00 am–4:30 pm.

This position requires strong communication and attention to detail to drive timely payments and maintain client relations across our global billing processes.

Qualifications

• Experience in accounts receivable or collections.
• Ability to communicate with clients and internal partners.
• Strong attention to detail and accuracy in billing processes.

Responsibilities

• Manage day-to-day collections operations for firm partners.
• Follow up on past due invoices and monitor cash receipts.
• Communicate with clients regarding outstanding balances.
• Prepare status reports on collection activities.
• Coordinate with billing admins and Billing Attorneys.

Skills

Collections experience

Communication skills

Attention to detail

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The Billing Associate (Collections) will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow-up on past due invoices, communicating with clients and preparing status reports.

Monday-Friday 8am-4:30pm

(* denotes an “essential function