Billing & AR Specialist - Flexible Schedule & Growth

Kirby; Lodi (NJ); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k) savings plan

Tuition reimbursement

Holidays

Vacation

Employee-assistance program

Medical programs

Dental programs

Vision programs

Flexible spending accounts

Employee life and accident insurance

Supplemental life and accident 보험

Business travel accident insurance

Short-term disability insurance

Long-term disability insurance

Flexible work schedules

Sick time off

Job summary

Kirby in Lodi, NJ seeks an Administrative Support professional to ensure accurate and timely customer invoicing for the Service branch. You will gather documents, obtain purchase orders, and upload invoices while monitoring aging accounts and communicating with customers on payment status.

Responsibilities include reviewing submissions, tracking payments, resolving discrepancies, and coordinating with Service, Parts, Operations, and Accounting teams to support cash flow and customer relations.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Two to five years of administrative, billing, accounts receivable, collections, or customer service experience.
• Experience with customer billing portals and electronic invoice submission systems preferred.

Responsibilities

• Review customer invoices to ensure all required information and supporting documentation is complete prior to submission.
• Obtain purchase orders, service reports, delivery receipts, timesheets, and other supporting documents required for customer billing.
• Submit invoices and supporting documentation through customer portals, email, or other customer-required systems.
• Track invoice status and follow up with customers to confirm receipt and processing.
• Contact customers regarding past due invoices and obtain payment status updates.
• Research and resolve billing discrepancies, missing documentation, and invoice rejection issues.
• Maintain accurate records of customer communications, invoice submissions, payment commitments, and collection activities.
• Monitor aging reports and identify invoices requiring follow-up.
• Coordinate with Service, Parts, Operations, and Accounting teams to gather information needed for invoice processing and payment collection.
• Assist customers with invoice-related questions and requests for additional billing support documentation.
• Prepare routine reports regarding outstanding receivables, collection activity, and invoice status.
• Maintain customer files and records in company systems while ensuring data accuracy.
• Support departmental administrative activities, including correspondence, document preparation, filing, and report generation.
• Provide additional administrative and accounts receivable support as assigned.

Skills

Attention to detail

Communication skills

Time management

Customer service

Problem solving

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

ERP systems (Oracle)

Customer portals

Job description

Kirby in Lodi, NJ seeks an Administrative Support professional to ensure accurate and timely customer invoicing for the Service branch. You will gather documents, obtain purchase orders, and upload invoices while monitoring aging accounts and communicating with customers on payment status.

Responsibilities include reviewing submissions, tracking payments, resolving discrepancies, and coordinating with Service, Parts, Operations, and Accounting teams to support cash flow and customer relations.