Billing & AR Operations Specialist

Compunnel Inc.; Village of East Syracuse (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Compunnel Inc. is seeking an Operations Clerk II/Billing Coordinator in New York to support accounts receivable, billing, and data cleansing.

You will research discrepancies, process work orders in SAP, and ensure accurate documentation while collaborating with internal teams to meet customer, billing, and payment deadlines. The ideal candidate has strong analytical skills, attention to detail, and the ability to work independently with minimal supervision.

Qualifications

• High school diploma or equivalent with 3+ years of applicable work experience, or a bachelor’s degree with comparable experience.
• ERP experience is required.
• Experience with databases, Field Service apps, or CRM systems preferred.
• Strong understanding of general business processes.
• Ability to quickly learn new software, systems, and processes.

Responsibilities

• Maintain safe, compliant work environment and positive safety culture.
• Investigate, analyze, and resolve accounts receivable issues promptly.
• Research discrepancies and resolve them to maintain customer satisfaction.
• Create and process work orders for quoted jobs and installations using SAP.
• Review, validate, and cleanse data for accuracy and completeness.
• Review customer orders and address non-compliance flagged PO actions.
• Execute standard and non-routine billing and order processing tasks.
• Collaborate with internal teams and external customers to prioritize requests.
• Maintain accurate documentation for orders, billing, accounts receivable, and issues.
• Support multiple business units and manage competing priorities to meet deadlines.
• Identify data quality and process improvement opportunities.
• Perform additional administrative and operational duties as assigned.

Skills

Analytical thinking

Problem solving

Attention to detail

Multitasking

Independent work

Time management

Communication skills

Data accuracy

Organizational skills

Team collaboration

Education

High school diploma

Bachelor's degree

Tools

SAP

Microsoft Field Service

Microsoft CRM

MS Office

Job description

Compunnel Inc. is seeking an Operations Clerk II/Billing Coordinator in New York to support accounts receivable, billing, and data cleansing.

You will research discrepancies, process work orders in SAP, and ensure accurate documentation while collaborating with internal teams to meet customer, billing, and payment deadlines. The ideal candidate has strong analytical skills, attention to detail, and the ability to work independently with minimal supervision.