Billing Associate

DeWinter BH; Stoughton (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

DeWinter Group is seeking a detail-oriented Billing Associate to manage assigned accounts, process claims, and maintain accurate AR records. You’ll work with Excel, communicate with internal teams, and resolve billing issues in a fast-paced environment.

The role emphasizes data accuracy, claims resolution, and collaboration with departments. Onsite in Stoughton, WI, with regular weekday hours. Prior billing or AR experience is a plus.

Qualifications

• High school diploma or higher required.
• Exposure to and a basic understanding of billing processes.
• Strong Microsoft Excel skills, including basic formulas and working with data.
• Experience working with large volumes of data in Excel or similar systems.
• Strong attention to detail and organizational skills.
• Analytical, troubleshooting, and problem-solving abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently while contributing effectively as part of a team.
• Professional, dependable, punctual, and self-motivated approach.
• Ability to learn new information and procedures on a regular basis.
• Familiarity with standard office equipment and technology.
• Ability to maintain confidentiality and follow applicable privacy requirements.

Responsibilities

• Process billing for assigned accounts and payers.
• Follow up consistently on claims, rejected claims, and denied claims.
• Investigate billing denials and resolve claims for payment.
• Maintain accounts receivable spreadsheets, balances, and related records.
• Research and resolve billing and claims issues with outside agencies.
• Collaborate with internal departments to address consumer billing concerns.
• Follow established billing procedures for all assigned tasks.
• Report payer-related issues to senior team members and the Billing Supervisor.
• Maintain confidentiality when handling sensitive information.
• Complete data entry and other duties assigned by the Billing Supervisor.

Skills

Excel basics

Data handling

Analytical thinking

Communication skills

Attention to detail

Team collaboration

Independent work

Privacy compliance

Education

High school diploma

Some college coursework preferred

Tools

CRM systems

Billing software

Web-based billing portals

Microsoft Outlook/Word

Job description

Billing Associate

Overview

Join a collaborative billing team as a Billing Associate responsible for managing assigned accounts, processing claims, maintaining accurate accounts receivable records, and resolving billing issues. This role is ideal for a detail-oriented professional who understands the fundamentals of billing, works confidently with data in Excel, and can communicate effectively with internal teams, consumers, outside agencies, and payers.

Key Responsibilities

• Process billing for assigned accounts and payers.
• Follow up consistently on claims, rejected claims, and denied claims.
• Investigate billing denials and resolve claims for payment.
• Maintain accounts receivable spreadsheets, balances, and related records.
• Research and resolve billing and claims issues with outside agencies.
• Collaborate with internal departments to address consumer billing concerns.
• Follow established billing procedures for all assigned tasks.
• Report payer-related issues to senior team members and the Billing Supervisor.
• Maintain confidentiality when handling sensitive information.
• Complete data entry and other duties assigned by the Billing Supervisor.

Required Skills and Qualifications

• High school diploma or higher.
• Exposure to and a basic understanding of billing processes.
• Strong Microsoft Excel skills, including basic formulas and working with data.
• Experience working with large volumes of data in Excel or similar systems.
• Strong attention to detail and organizational skills.
• Analytical, troubleshooting, and problem-solving abilities.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently while contributing effectively as part of a team.
• Professional, dependable, punctual, and self-motivated approach.
• Ability to learn new information and procedures on a regular basis.
• Familiarity with standard office equipment and technology.
• Ability to maintain confidentiality and follow applicable privacy requirements.

Nice-to-Have Skills

• Claims billing experience.
• Reconciliation experience.
• Experience using web-based billing portals.
• Knowledge of claims billing software.
• Experience with CRM systems or other tools used to manage large data sets.
• Familiarity with Fiscal Intermediary or PCA program requirements.
• Experience using Microsoft Outlook and Word in a professional environment.

Preferred Education and Experience

• High school diploma required; some college coursework preferred.
• Prior billing, claims processing, accounts receivable, reconciliation, or related administrative experience preferred.
• Experience working with small or large data volumes in Excel or CRM software is beneficial.

Other Requirements

• Work arrangement: Onsite in Stoughton, Massachusetts, five days per week initially. The opportunity to work from home up to two days per week may become available after the manager confirms the employee is ready.
• Schedule: Full-time, Monday through Friday, 8:30 a.m. to 4:30 p.m.
• Must be comfortable working in a fast-paced environment and managing assigned accounts independently.
• Must be able to communicate professionally with staff, consumers, outside professionals, agencies, and payers.