Billing and Collections Clerk (32753)

ExamWorks; Roseland (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

ExamWorks is seeking a Billing and Collections Clerk to join our onsite team in New Jersey. The role oversees all billing and ensures timely payments, while monitoring aging accounts in accordance with company policies and state/federal guidelines.

The position supports audits, maintains confidentiality, and requires strong math, data entry, and communication skills, with experience in accounts receivable preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years in accounts receivable and/or collections preferred.
• Able to perform basic arithmetic in all units of measure.
• Proficient with Great Plains, Word, Outlook, Excel and Internet.

Responsibilities

• Prepare and maintain timely processing of invoices and billing reports.
• Ensure invoicing is billed daily per client contracts and follow up on delays.
• Review aging accounts over 30 days and contact clients for collections.
• Print and mail current and past due invoices as needed.
• Contact clients to resolve invoice problems and collect outstanding amounts.
• Research and respond to payment inquiries and invoice questions.
• Maintain files on all billing and accounting information.
• Assist audits by providing requested information and maintain confidentiality.
• Perform clerical duties: phonequiries, messages, filing, scanning, photocopying.
• Perform other duties as assigned.

Skills

Math & numbers

Attention to detail

Communication

Independence

Confidentiality

Time management

Working under pressure

Team orientation

Adaptability

Policy compliance

Education

High school diploma or equivalent

Tools

Great Plains

Microsoft Word

Outlook

Excel

Internet

Job description

ExamWorks is looking for a Billing and Collections Clerk to join our team onsite! The Billing and Collections Clerk is responsible for all company billing and ensures timely receipt of payment. This position monitors aging accounts and ensures that all collection activity is handled professionally, timely, and in accordance with all company policies and procedures and state and federal guidelines.

The schedule is Monday to Friday 8am-5pm.

Essential Job Functions

• Prepare and maintain systematic, accurate, and timely processing of all invoices and billing reports.
• Ensure all invoicing is billed daily and in accordance with company practices and client contract agreements. Perform any follow-up on provider bills not received in a timely manner to decrease invoicing delays.
• Conduct systematic review of all aging accounts over 30 days and contacts clients regarding the collection of outstanding accounts.
• Print and mail current and/or past due invoices as needed.
• Contact clients to resolve any invoice problems or discrepancies and if necessary, make additional contact with clients for the collection of outstanding invoices.
• Research and respond to inquiries regarding payment issues and invoices.
• Maintain files on all billing and accounting information.
• Report any unresolved disputes with customers to the Accounting Manager for resolution.
• Prepare and provide various information as requested for audits.
• Ensure the confidentiality and security of all financial files.
• Perform a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying.
• Perform other duties as assigned.

Education and/or Experience

• High school diploma or equivalent required.
• A minimum of two years on the job experience in accounts receivable and/or collections preferred.

Qualifications

• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.
• Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and respond to managements’ directions accurately.
• Demonstrates a high level of accuracy in preparing and entering financial information. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or strict deadlines.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.