Billing and Collections Associate

Beacon Hill Staffing Group, LLC; Westwood (MA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

Job summary

Beacon Hill Staffing Group, LLC in Westwood, MA is seeking a Billing & Collections Associate to support patient billing and account services within a healthcare organization. This hybrid role requires 3+ years in customer service, billing, or collections, with healthcare billing experience preferred.

You will process payments, resolve balances, verify coverage, update accounts, and document interactions in accordance with company policies.

Qualifications

• 3+ years of customer service, billing, collections, or related experience.
• Experience with healthcare billing or insurance processes preferred.
• Epic experience is a plus.

Responsibilities

• Assist customers with billing and account-related inquiries.
• Research and resolve account issues.
• Process payments and follow up on outstanding balances.
• Update customer information and account records.
• Verify coverage and billing details.
• Document interactions and maintain accurate records.
• Ensure compliance with company policies and procedures.

Skills

Customer service

Billing

Collections

Account inquiries

Tools

Epic

Job description

Billing & Collections Associate - Hybrid / Westwood, MA

Our client, a healthcare organization, is seeking a Billing & Collections Associate to support customer billing and account services. This role focuses on handling account inquiries, resolving billing concerns, processing payments, and maintaining accurate records.

Responsibilities

• Assist customers with billing and account-related inquiries.
• Research and resolve account issues.
• Process payments and follow up on outstanding balances.
• Update customer information and account records.
• Verify coverage and billing details.
• Document interactions and maintain accurate records.
• Ensure compliance with company policies and procedures.

Qualifications

• 3+ years of customer service, billing, collections, or related experience.
• Experience with healthcare billing or insurance processes preferred.
• Epic experience is a plus.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill.

Employing the Future