Billing & Admin Support Lead for Head Start Programs

Action for Boston Community Development; Boston (MA); On-site; USD 35,000 - 47,000; Full time

Job summary

ABCD Head Start/Early Head Start and Children’s Services in Boston is seeking an Administrative Assistant I/Billing Clerk to support the Head Start operations, manage clerical tasks, and ensure accurate billing processes in a busy office.

The role requires a high school diploma, strong communication and computer skills, and the ability to handle confidential information while coordinating with families and staff across programs.

Qualifications

• A minimum of a high school diploma or equivalent and at least one year of prior experience with a human service agency.
• Associate’s degree in a relevant field preferred.
• Must be able to communicate effectively and handle confidential information.

Responsibilities

• Oversee the departments’ clerical functions and general office procedures; provide necessary assistance to staff in completing assignments.
• Maintain departmental records for miscellaneous correspondence, telephone conversations and in-house communications.
• Work closely with other departments concerning purchasing, personnel, payroll and other administrative matters.
• Perform miscellaneous administrative tasks (e.g., coordinating the use of office space, scheduling meetings, record-keeping, filing).
• Assist families with filling out applications for enrollment and with correspondence needs.

Skills

Communication skills

Computer literacy

Time management

Confidentiality

Interpersonal skills

Bilingual ability

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

ABCD Head Start/Early Head Start and Children’s Services in Boston is seeking an Administrative Assistant I/Billing Clerk to support the Head Start operations, manage clerical tasks, and ensure accurate billing processes in a busy office.

The role requires a high school diploma, strong communication and computer skills, and the ability to handle confidential information while coordinating with families and staff across programs.