Billing & Admin Assistant - Invoicing & Customer Support

Express Employment; Wisconsin; On-site; USD 25,000 - 28,000; Full time

Job summary

Express Employment Professionals in Madison, WI is seeking an Office Assistant to support a family-owned welding supply company. The role involves processing invoices, assisting with collections, and delivering strong administrative support in a fast-paced office environment.

The ideal candidate is organized, detail-oriented, and comfortable handling customer inquiries via phone and email while maintaining accurate records and providing excellent service to both customers and the team.

Qualifications

• Proficiency with Microsoft Office Suite.
• Experience using a 10-key calculator.
• Previous customer service experience.
• Strong data entry and organizational skills.
• Excellent communication and attention to detail.
• Ability to manage multiple tasks in a professional office environment.

Responsibilities

• Process and submit customer invoices accurately.
• Follow up on past-due accounts and assist with collections.
• Answer customer inquiries by phone and email.
• Perform data entry and maintain accurate records.
• Open and distribute incoming mail.
• Provide general clerical and administrative support to the office.
• Deliver excellent customer service while assisting customers and team members.

Skills

MS Office

10-key calculator

Customer service

Data entry

Organization

Communication

Multitasking

Job description

Express Employment Professionals in Madison, WI is seeking an Office Assistant to support a family-owned welding supply company. The role involves processing invoices, assisting with collections, and delivering strong administrative support in a fast-paced office environment.

The ideal candidate is organized, detail-oriented, and comfortable handling customer inquiries via phone and email while maintaining accurate records and providing excellent service to both customers and the team.