Billing & Accounts Specialist

City of Gastonia; Gastonia (NC); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

None

Descrizione del lavoro

The City of Gastonia is seeking an Administrative Billing Clerk to support monthly invoicing for electric, water, and sewer services. You will handle data entry, review meter readings, and maintain customer records under supervision.

Responsibilities include performing calculations, posting to records, and assisting customers with high-bill concerns to explain usage. Strong accuracy and timely processing are essential.

Competenze

• High School Graduation or GED equivalent.
• Six months of accounting, bookkeeping or related experience or an equivalent combination of education, training and experience.

Mansioni

• Prepares and issues monthly invoices for electric, water and sewer.
• Reviews reports for missed or incorrect meter readings, incorrect data entry or customer profile information, water leaks or service problems and processes adjustments to customer accounts as needed.
• Interacts with customers to discuss high bill concerns and researches problems to help customers understand usage and potential issues.
• Performs computations and posts to statistics and other records applying knowledge of billing procedures.
• Calculates adjustments in accordance with City policy.
• Operates computer, calculator and other standard office equipment for billing records and data entry.
• Prepares and maintains account records and office files.
• Performs related work as assigned.

Formazione

High School diploma or GED

Six months accounting or bookkeeping experience

Descrizione del lavoro

The City of Gastonia is seeking an Administrative Billing Clerk to support monthly invoicing for electric, water, and sewer services. You will handle data entry, review meter readings, and maintain customer records under supervision.

Responsibilities include performing calculations, posting to records, and assisting customers with high-bill concerns to explain usage. Strong accuracy and timely processing are essential.