Billing & Accounts Receivable Specialist: Invoicing

All City Towing MKE; Milwaukee (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

All City Towing MKE is seeking an Accounts Receivable and Billing Specialist to support accurate, timely billing and collection of customer accounts. This role handles a high volume of invoices and repair orders, verifies billing information, and maintains reliable records and statements.

You're expected to have strong numeric data-entry skills, attention to detail, and professional communication with customers and internal teams. QuickBooks experience and proficiency in Word/Excel are preferred.

Qualifications

• High school diploma or equivalent.
• Associate or bachelor’s degree in accounting is a plus but not required.
• Minimum of 1-2 years of billing, accounts receivable, bookkeeping, accounting support, or comparable high-volume transaction-processing experience.
• Experience with QuickBooks or similar accounting software; demonstrated ability to learn company systems and customer portals.
• Strong numeric data-entry and 10-key skills with demonstrated speed and accuracy.
• Working knowledge of Microsoft Word and Excel.
• Strong attention to detail, organization, time management, and ability to perform repetitive work accurately in a deadline-driven environment.
• Professional written and verbal communication and the ability to discuss balances and payment status tactfully.
• Ability to investigate discrepancies, recognize when information is incomplete, and seek clarification before processing.
• Ability to reason and think logically in problem-solving
• Dependability, integrity, and discretion when handling confidential financial information.

Responsibilities

• Enter invoices into QuickBooks accurately and within established deadlines.
• Review repair orders and supporting documentation for completeness, correct customer information, rates, purchase-order requirements, and billable services before invoicing.
• Prepare and send accurate invoices to corporate, municipal, insurance, commercial, and other customer accounts using required submission methods or portals.
• Complete a daily audit of billing activity; identify missing, duplicate, incomplete, or incorrect transactions and coordinate corrections.
• Maintain receivable accounts records, invoices, customer account notes, and files in an organized and auditable manner.
• Monitor aging and follow up professionally on late or past-due payments by telephone and email; document contacts and commitments.
• Research payment discrepancies, short payments, unapplied amounts, billing questions, and disputed charges; elevate unresolved matters as appropriate.
• Apply customer payments, credits, and adjustments accurately.
• Obtain, verify, record, and track purchase-order numbers and other customer billing requirements.
• Respond promptly and professionally to customer and internal questions regarding invoices, balances, statements, and account status.
• Reconcile billing and accounts receivable information to source records and assist with month-end reporting or account review.
• Protect confidential customer, financial, and company information and follow internal controls and record-retention practices.
• Perform other related accounting and administrative duties as assigned.

Skills

Numeric data-entry

Attention to detail

Communication skills

Time management

Problem-solving

Education

High school diploma or equivalent

Associate or Bachelor’s degree in accounting

Tools

QuickBooks

Microsoft Word

Microsoft Excel

Job description

All City Towing MKE is seeking an Accounts Receivable and Billing Specialist to support accurate, timely billing and collection of customer accounts. This role handles a high volume of invoices and repair orders, verifies billing information, and maintains reliable records and statements.

You're expected to have strong numeric data-entry skills, attention to detail, and professional communication with customers and internal teams. QuickBooks experience and proficiency in Word/Excel are preferred.