Accounts Receivable/Billing Specialist 4-day Week

All City Towing LLC; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

All City Towing LLC in Milwaukee, WI seeks an Accounts Receivable and Billing Specialist to ensure accurate, timely billing and collections for a high-volume operation. You will process invoices and repair orders, verify billing data, maintain files, and follow up on past-due balances, requiring strong numeric data-entry, attention to detail, and professional communication.

This role supports month-end tasks and collaborates with internal teams to maintain clean receivables and confidential

Qualifications

• High school diploma or equivalent.
• 1–2 years of billing or accounts receivable experience.
• Experience with QuickBooks or similar software.
• Strong numeric data-entry speed and accuracy.
• Proficiency in Microsoft Word and Excel.
• Ability to handle confidential financial information.

Responsibilities

• Enter invoices into QuickBooks accurately and on time.
• Review repair orders for completeness and accurate billing information.
• Prepare and send invoices to various customer accounts.
• Audit daily billing activity and coordinate corrections.
• Maintain receivable records and files in an organized manner.
• Follow up on late payments by phone and email.
• Research discrepancies and escalate unresolved issues.
• Apply customer payments, credits, and adjustments accurately.
• Reconcile billing data with source records; assist month-end.
• Protect confidential information and follow internal controls.
• Perform related accounting and administrative duties.

Skills

Numeric data-entry

10-key skills

Attention to detail

Time management

Communication skills

Problem solving

Education

High school diploma

Accounting degree preferred

Tools

QuickBooks

Excel

Word

Accounting software

Job description

1213 W. Mallory Ave. Milwaukee, WI 53221

All City Towing LLC

Position Summary

The Accounts Receivable and Billing Specialist supports accurate, timely billing and collection of customer accounts. This position processes a high volume of invoices and repair orders, verifies billing information, maintains reliable records, issues statements, and follows up on past-due balances. Success requires excellent numeric data-entry skills, sustained attention to detail, sound judgment, and professional communication with customers and internal teams.

Duties And Responsibilities

• Enter invoices into QuickBooks accurately and within established deadlines.
• Review repair orders and supporting documentation for completeness, correct customer information, rates, purchase-order requirements, and billable services before invoicing.
• Prepare and send accurate invoices to corporate, municipal, insurance, commercial, and other customer accounts using required submission methods or portals.
• Complete a daily audit of billing activity; identify missing, duplicate, incomplete, or incorrect transactions and coordinate corrections.
• Maintain receivable accounts records, invoices, customer account notes, and files in an organized and auditable manner.
• Monitor aging and follow up professionally on late or past-due payments by telephone and email; document contacts and commitments.
• Research payment discrepancies, short payments, unapplied amounts, billing questions, and disputed charges; escalate unresolved matters as appropriate.
• Apply customer payments, credits, and adjustments accurately.
• Obtain, verify, record, and track purchase-order numbers and other customer billing requirements.
• Respond promptly and professionally to customer and internal questions regarding invoices, balances, statements, and account status.
• Reconcile billing and accounts receivable information to source records and assist with month-end reporting or account review.
• Protect confidential customer, financial, and company information and follow internal controls and record-retention practices.
• Perform other related accounting and administrative duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Associate or bachelor’s degree in accounting is a plus but not required.
• Minimum of 1-2 years of billing, accounts receivable, bookkeeping, accounting support, or comparable high-volume transaction-processing experience.
• Experience with QuickBooks or similar accounting software; demonstrated ability to learn company systems and customer portals.
• Strong numeric data-entry and 10-key skills with demonstrated speed and accuracy.
• Working knowledge of Microsoft Word and Excel.
• Strong attention to detail, organization, time management, and ability to perform repetitive work accurately in a deadline-driven environment.
• Professional written and verbal communication and the ability to discuss balances and payment status tactfully.
• Ability to investigate discrepancies, recognize when information is incomplete, and seek clarification before processing.
• Ability to reason and think logically in problem-solving
• Dependability, integrity, and discretion when handling confidential financial information.