Bilingual Wireless Store Manager - Lead & Grow

Mobilelink LLC

Salisbury (MD)

On-site

USD 40,000 - 60,000

Full time

10 days ago

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Benefits offered by this job

Unlimited earning potential
Unlimited growth potential
PTO after 90 days
Dental insurance
Health insurance
Vision insurance
Company-paid Life Insurance

Job summary

Mobilelink LLC is seeking an energetic Retail Store Manager for our Salisbury/Delmar area Cricket Wireless location. This full-time role focuses on delivering exceptional customer experience, driving sales, and coaching a team to success.

Lead store initiatives, train staff on products and promotions, manage schedules, and maintain store standards. The position offers unlimited earning potential with commission, competitive benefits, and clear opportunities for growth within a national,

Qualifications

  • 2+ years of proven retail sales management experience.
  • Experience recruiting, hiring, and developing store sales teams.
  • Excellent sales skills and ability to meet or exceed performance standards.
  • Ability to motivate, lead, and develop others.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Reliable transportation to assist at other locations within 30 minutes’ radius.
  • Must have a valid driver’s license and auto insurance.

Responsibilities

  • Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
  • Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
  • Create a work environment where all employees can excel.
  • Always deliver exceptional customer experience.
  • Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales.
  • Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
  • Ensure that employees are properly trained on new products and promotions to sell with confidence.
  • Assist departments such as Human Resources and Loss Prevention in internal investigations.
  • Assist on the sales floor in order to be available for coaching and developing store personnel.
  • Schedule and staff to budgeted hours as assigned.
  • Ensure the team is providing a clean and inviting atmosphere for customers.
  • Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
  • Respond in a timely manner to all communications.
  • Ensure timely completion of required training within the store.
  • Always ensure the protection of assets.
  • As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
  • These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.

Skills

Retail sales leadership
Team coaching
Customer service excellence
Sales targets
Schedule management
Communications skills
Valid driver’s license
English fluency

Job description

Mobilelink LLC is seeking an energetic Retail Store Manager for our Salisbury/Delmar area Cricket Wireless location. This full-time role focuses on delivering exceptional customer experience, driving sales, and coaching a team to success.

Lead store initiatives, train staff on products and promotions, manage schedules, and maintain store standards. The position offers unlimited earning potential with commission, competitive benefits, and clear opportunities for growth within a national,

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