Bilingual Wireless Sales Associate - Spanish

T-Mobile; Montclair (CA); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Discounts (mobile & home internet)

Job summary

T-Mobile retail role focused on delivering personalized device and service solutions to customers in a fast-paced environment. You will use digital tools to explain network coverage and benefits, train on products, and build lasting customer relationships.

The position emphasizes hands-on demonstrations, ongoing learning, and teamwork to ensure a seamless shopping experience for our customers.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile retail role focused on delivering personalized device and service solutions to customers in a fast-paced environment. You will use digital tools to explain network coverage and benefits, train on products, and build lasting customer relationships.

The position emphasizes hands-on demonstrations, ongoing learning, and teamwork to ensure a seamless shopping experience for our customers.