Bilingual Mobile Sales Associate — Spanish

T-MOBILE USA, Inc.; Elizabeth (NJ); On-site; USD 41,600 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is looking for a customer-focused Mobile Associate to engage customers in-store, demonstrate devices and services, and provide personalized solutions.

You will use digital tools to showcase coverage and benefits, complete training, and help deliver a seamless customer experience in a fast-paced retail setting. Key responsibilities include building customer relationships, solving problems, and contributing to team initiatives.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is looking for a customer-focused Mobile Associate to engage customers in-store, demonstrate devices and services, and provide personalized solutions.

You will use digital tools to showcase coverage and benefits, complete training, and help deliver a seamless customer experience in a fast-paced retail setting. Key responsibilities include building customer relationships, solving problems, and contributing to team initiatives.