Bilingual WIC Office Support Clerk

New Mexico Department of Health; Silver City (NM); On-site; USD 35,000 - 53,000; Full time

Job summary

New Mexico Department of Health's WIC Program in New Mexico seeks a clerical assistant to support the Women's, Infants and Children operations. Responsibilities include verifying eligibility documents, data entry, filing, answering phones, and coordinating appointments in a cost-effective manner.

The ideal candidate will be fluent in English and Spanish, possess a high school diploma, and have at least three months of general office experience or an equivalent combination.

Qualifications

• Fluent in English and Spanish.
• Determining income eligibility and program category eligibility.
• Determining appropriate appointments for applicants/participants.
• Working with low-income families.
• Providing referrals to resources.

Responsibilities

• Maintaining effective WIC operations by verifying eligibility documents.
• Provide quality client services per PCS guidelines (USDA).
• Perform clerical duties: filing, typing, data entry, word processing; operate office equipment; answer phones; schedule appointments; vendor monitoring; supply orders.
• Provide quality customer service and protect confidentiality; communicate with diverse populations; direct client services as needed.

Skills

Fluent English

Fluent Spanish

Education

High School Diploma or equivalent

Job description

New Mexico Department of Health's WIC Program in New Mexico seeks a clerical assistant to support the Women's, Infants and Children operations. Responsibilities include verifying eligibility documents, data entry, filing, answering phones, and coordinating appointments in a cost-effective manner.

The ideal candidate will be fluent in English and Spanish, possess a high school diploma, and have at least three months of general office experience or an equivalent combination.