WIC Clerk - Pediatrics WIC (University)

UTHealth Houston; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

UTHealth Houston, a world-renowned healthcare education and research institution in Houston, TX, is seeking a Bilingual WIC Clerk for the Pediatrics WIC University. The role supports women, infants, and children by delivering clerical and administrative services for the WIC program.

The position emphasizes bilingual communication, office procedures, and policy knowledge to assist participants, maintain records, and ensure families access vital nutrition and health services.

Qualifications

• High School Diploma or equivalent required.
• 1 year of relevant work experience in a setting related to public contact, health care, or social service required.
• Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
• This position is a security-sensitive position pursuant to Texas Education Code 51.215 and related statutes. Residency: Employees must permanently reside and work in the State of Texas.

Responsibilities

• Greets people as they sign in.
• Screens the client to determine the purpose of the appointment.
• Makes future appointments as needed, explains application procedure, and answers questions for applicants who walk in or call to request appointments.
• Answer and process telephone calls.
• Screen and verify WIC participant eligibility using eligibility policies as indicated by federal, state, and local agency guidelines and enter data as appropriate into participant's electronic medical record.
• Make social services referrals as needed.
• Obtain and document participant height and weight measurements and/or fingerstick blood samples as necessary, using appropriate procedures and guidelines.
• Issue food benefits to participants using established procedures.
• Explain WIC benefits and the correct procedure for redemption of food benefits to new participants.
• Schedule and coordinate return WIC appointments.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Job description

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Bilingual WIC Clerk – Pediatrics WIC University

Join our Pediatrics WIC University team at 2636 South Loop West, Houston, TX 77054, where you will play an important role in supporting women, infants, and children by providing clerical and administrative support for the WIC Program. In this bilingual position, you will utilize your knowledge of office procedures and WIC policies to assist participants, maintain records, and help ensure a positive experience for families accessing vital nutrition and health services.

Join our Pediatrics WIC University team at 2636 South Loop West, Houston, TX 77054, where you will play an important role in supporting women, infants, and children by providing clerical and administrative support for the WIC Program. In this bilingual position, you will utilize your knowledge of office procedures and WIC policies to assist participants, maintain records, and help ensure a positive experience for families accessing vital nutrition and health services.

Join our Pediatrics WIC University team at 2636 South Loop West, Houston, TX 77054, where you will play an important role in supporting women, infants, and children by providing clerical and administrative support for the WIC Program. In this bilingual position, you will utilize your knowledge of office procedures and WIC policies to assist participants, maintain records, and help ensure a positive experience for families accessing vital nutrition and health services.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees!

As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

To perform a variety of responsible clerical tasks utilizing knowledge of office systems and policies/procedures of the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Program.

Position Key Accountabilities:

• Greets people as they sign in.
• Screens the client to determine the purpose of the appointment.
• Makes future appointments as needed, explains application procedure, and answers questions for applicants who walk in or call to request appointments.
• Answer and process telephone calls.
• Screen and verify WIC participant eligibility using eligibility policies as indicated by federal, state, and local agency guidelines and enter data as appropriate into participant 's electronic medical record.
• Make social services referrals as needed.
• Obtain and document participant height and weight measurements and/or fingerstick blood samples as necessary, using appropriate procedures and guidelines.
• Issue food benefits to participants using established procedures.
• Explain WIC benefits and the correct procedure for redemption of food benefits to new participants.
• Schedule and coordinate return WIC appointments.
• Performs other duties as assigned.

Certification/Skills:

• None

Minimum Education: High School Diploma or equivalent required Minimum Experience: 1 year of relevant work experience in a setting related to public contact, health care, or social service required Physical Requirements: Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects. Security Sensitive: This position is a security-sensitive position pursuant to Texas Education Code

• 51.215 and Texas Government Code
• 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code
• 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R.
• 791.4. Residency Requirement:

Employees must permanently reside and work in the State of Texas.