Bilingual Wellness Program Lead (Spanish/Cantonese)

Project Open Hand Inc; San Francisco, Northern (CA, KY); Hybrid; USD 55,000 - 71,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

403(b) Retirement Savings

Commuter Check Subsidy

Employee Assistance Program

Company Lunches

Job summary

Project Open Hand Inc. seeks a bilingual Wellness Program Coordinator to supervise the Wellness Program staff, process service eligibility, and manage contracts in our San Francisco office.

This role combines administrative leadership with direct client services to advance our mission. The ideal candidate brings at least three years of direct social services experience, strong MS Office skills, and fluency in Spanish and/or Cantonese.

Qualifications

• Three years’ experience providing direct services in social services.
• Proficient in MS Office, using databases, and internet research.
• Flexible schedule with the ability to work in POH’s San Francisco office as needed.
• Bilingual in Spanish and/or Cantonese.

Responsibilities

• Provide day-to-day oversight of the Wellness Program, including daily supervision of staff and volunteers and program operations.
• Oversee training and daily supervision of Wellness Program staff and volunteers.
• Assist the MWP with interviewing and screening of new staff.
• Assist the MWP in employee evaluation process.
• Help to monitor and resolve client and staff incidents, including reporting information to the MWP and documenting interventions.
• Coordinate, facilitate, and participate in weekly case management staff meetings.
• Develop and maintain policies and procedures for the Wellness Program department, including policy updates.
• Provide oversight to contracts, tracking goals and invoicing data.
• Utilize a client-centered, harm-reduction model for case management.
• Ensure proper staffing coverage for contracts and department needs.
• Represent the Wellness Program at community or partner meetings.
• Develop and maintain relationships with referring partners.

Skills

Direct service experience

MS Office

Flexible schedule

Bilingual (Spanish and Cantonese)

Education

Bachelor’s Degree in Human Service field

Tools

Databases

Internet research

Job description

Project Open Hand Inc. seeks a bilingual Wellness Program Coordinator to supervise the Wellness Program staff, process service eligibility, and manage contracts in our San Francisco office.

This role combines administrative leadership with direct client services to advance our mission. The ideal candidate brings at least three years of direct social services experience, strong MS Office skills, and fluency in Spanish and/or Cantonese.