Bilingual Warehouse Supervisor: Logistics Lead, PTO & 401K

SwiftX Inc.; West Carrollton (OH); In loco; USD 55.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Vision Insurance

Descrizione del lavoro

SwiftX Inc. in Ohio is seeking a Warehouse Supervisor to lead local parcel delivery operations, including sorting, pickup, and dispatch, with a focus on efficiency and accuracy.

The role requires bilingual English and Chinese communication, strong Excel and data analysis skills, and the ability to coordinate drivers, warehouse staff, and customer service. On-site with competitive pay and benefits.

Competenze

• Must be legally eligible to work in the United States.
• Fluent in English and Chinese (written and spoken).
• Proficient in Excel and data analysis tools.
• Excellent communication and collaboration across teams.
• Detail-oriented and able to multitask under pressure.
• Customer service or warehouse/logistics experience is a plus.

Mansioni

• Manage and supervise local parcel delivery operations, including sorting, pickup, and dispatch.
• Forecast drivers' needs, plan routes, and recruit/interview drivers.
• Assign tasks to frontline and outsourced warehouse staff.
• Troubleshoot operational issues and learn internal warehouse software; handle data tasks.
• Generate daily pickup tasks and distribute to the dispatch team.
• Coordinate across departments to allocate driver resources and address disruptions.
• Communicate task changes with third parties and assist drivers during pickup and delivery.
• Manage exceptions and complaints; drive timely resolutions and process improvements.

Conoscenze

Fluent English

Fluent Chinese

Data analysis tools

Strong communication

multitask under pressure

Strumenti

Excel

Data analysis tools

Descrizione del lavoro

SwiftX Inc. in Ohio is seeking a Warehouse Supervisor to lead local parcel delivery operations, including sorting, pickup, and dispatch, with a focus on efficiency and accuracy.

The role requires bilingual English and Chinese communication, strong Excel and data analysis skills, and the ability to coordinate drivers, warehouse staff, and customer service. On-site with competitive pay and benefits.