Bilingual Warehouse Operations Lead (3PL/Last-Mile)

SwiftX; Oklahoma City (OK); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Bonus

PTO days

Sick leave

Holidays

401K matching

Medical/dental/vision

Job summary

SwiftX in Oklahoma City is seeking a Warehouse Operations Supervisor to oversee DSPs and warehouse staff, enforce quality assurance protocols, monitor performance, and drive continuous improvement.

You will coordinate inter-warehouse logistics, lead budgeting and KPIs, recruit and onboard staff, and design training to raise service quality while maintaining efficient, cost-conscious operations. Fluency in Mandarin is required. We are an equal opportunity employer.

Qualifications

• Bachelor's degree or equivalent; bilingual Mandarin required.
• 0–1 year in last-mile or 3PL warehousing/logistics experience preferred.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.
• Shift: 6AM–2PM.

Responsibilities

• Supervise and assist operations of DSPs and warehouse staff, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Coordinate logistics between warehouse to warehouse.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs/Staffing Agencies and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical

Decision-making

Under pressure

Education

Bachelor's degree or equivalent

Job description

SwiftX in Oklahoma City is seeking a Warehouse Operations Supervisor to oversee DSPs and warehouse staff, enforce quality assurance protocols, monitor performance, and drive continuous improvement.

You will coordinate inter-warehouse logistics, lead budgeting and KPIs, recruit and onboard staff, and design training to raise service quality while maintaining efficient, cost-conscious operations. Fluency in Mandarin is required. We are an equal opportunity employer.