Bilingual Warehouse Supervisor — Lead, Train & Optimize

SwiftX; Fresno (CA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

PTO

Sick Leave

Holidays

401K Matching

Medical Insurance

Dental & Vision

Job summary

SwiftX in Fresno, California, is seeking a Warehouse Supervisor to lead daily operations, coordinate dispatch, and assign tasks to DSPs while upholding company standards. The role emphasizes building QA protocols, monitoring performance, and driving continuous improvement, with on-the-job training through rotation and opportunities to recruit and train DSPs.

Ideal candidates have a Bachelor's degree or equivalent with Mandarin, 0–1 year warehousing/3PL experience, and strong leadership under

Qualifications

• Bachelor's degree or equivalent; bilingual Mandarin required.
• 0–1 year in last-mile or 3PL warehousing and logistics experience.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision making

Pressure handling

Education

Bachelor's degree or equivalent

Job description

SwiftX in Fresno, California, is seeking a Warehouse Supervisor to lead daily operations, coordinate dispatch, and assign tasks to DSPs while upholding company standards. The role emphasizes building QA protocols, monitoring performance, and driving continuous improvement, with on-the-job training through rotation and opportunities to recruit and train DSPs.

Ideal candidates have a Bachelor's degree or equivalent with Mandarin, 0–1 year warehousing/3PL experience, and strong leadership under