Bilingual Mandarin Warehouse Supervisor — 3PL & DSP Ops

SwiftX; Schiller Park (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

Paid Sick Leave Days

Paid Holidays

401K matching up to 2%

50% Medical insurance

100% Dental insurance

100% Vision insurance

Job summary

SwiftX seeks a Warehouse Supervisor to oversee DSP operations, ensure QA standards, and coordinate local warehouse deliveries in Schiller Park, IL. The role emphasizes leadership, performance review, and continuous improvement within a fast-paced logistics environment.

The candidate must be bilingual in Mandarin with 1+ year in last-mile or 3PL warehousing, and will receive rotational on-the-job training and a comprehensive benefits package.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise operations of DSPs (Delivery Service Providers), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical thinking

Decision-making

Under pressure

Bilingual Mandarin

Education

Bachelor's degree or equivalent

Job description

SwiftX seeks a Warehouse Supervisor to oversee DSP operations, ensure QA standards, and coordinate local warehouse deliveries in Schiller Park, IL. The role emphasizes leadership, performance review, and continuous improvement within a fast-paced logistics environment.

The candidate must be bilingual in Mandarin with 1+ year in last-mile or 3PL warehousing, and will receive rotational on-the-job training and a comprehensive benefits package.