Bilingual Warehouse Customer Service Representative (On-Site)

Grace Staffing C&C; New Jersey; On-site; USD 23,000 - 26,000; Full time

Job summary

Grace Staffing C&C is seeking a motivated, bilingual Customer Service Associate for an on-site role at a warehouse client in Hasbrouck Heights, NJ.

The role requires fluency in English and Spanish, strong communication skills, and warehouse/logistics customer service experience. Training is provided; on-site work only.

Location: Hasbrouck Heights, NJ | Schedule: Mon–Fri 8:20 AM–4:50 PM; OT as needed | Pay: starting $17–$19/hour | Type: Full-time through Grace Staffing C&C.

Qualifications

• Fluent in English and Spanish.
• Customer service experience preferred, especially in warehouse/logistics.
• Proficient with Microsoft Office tools (Excel, Word, Outlook).

Responsibilities

• Provide outstanding customer service via email and chat.
• Document communications and generate basic reports using MS Office.
• Collaborate with team members, floor supervisors and the logistics team.

Skills

Bilingual English/Spanish

Customer service experience

Microsoft Office (Excel/Word/Outlook)

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Description

We are a staffing agency seeking a motivated and dynamic Bilingual Customer Service Associate to join and work on-site at one of our warehouse/logistics clients. The ideal candidate will be fluent in both English and Spanish, possess strong communication skills. Not remote. This is a 100% in-warehouse role. we will provide full training.

Duties

• Provide outstanding customer service by addressing inquiries and resolving issues via email, and chat.
• Utilize Microsoft Office tools (Excel/Outlook.) to document communications and generate basic reports as needed.
• Collaborate and coordinate with team members, floor supervisors and the logistics team.

Requirements

• Proficiency in English & Spanish (bilingual).
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).
• Prior customer service experience (warehouse/logistics preferred).
• Strong written/verbal communication and organization skills.
• Verifiable documentation to work in the U.S.
• Availability to work on-site in a fast-paced warehouse.

Position Details

• Location: Hasbrouck Heights, NJ (client’s warehouse)
• Schedule: Mon–Fri 8:20 AM–4:50 PM OT as needed
• Pay: starting $17-19/hour, based on experience
• Type: Full-time through our Staffing Agency Grace Staffing C&C.

Grace Staffing C&C is an Equal Opportunity Employer. We use E-Verify. This role is on-site at our client’s warehouse and not remote.