Bilingual Treatment Coordinator - Front Office Mastery

Cdpcareers; Lufkin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA)

Vision

Dental

Disability insurance

Life Insurance

Paid Time Off

Holiday Pay

Hep B and CPR Certifications

Career Growth Opportunities

Online learning courses

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

EAP

Perks @ Work

Employee Discount Program

Job summary

Apex Dental Nacogdoches is seeking a Treatment Coordinator to support the dentist and front office by guiding patients through treatment options and financing, and by preparing consent forms and communication about insurance.

You will engage with patients, explain treatment plans, and assist in coordinating care in a fast-paced, patient-centered environment. Strong communication and teamwork are essential.

Qualifications

• Education: High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service
• Multitasking and prioritizing.
• Dependability.
• Problem-solving.
• Ability to work under pressure.
• Attention to detail
• Ability to work as a team player

Responsibilities

• The Treatment Coordinator must understand and comprehend all of the day-to-day duties of front office staff.
• Being able to have a clinical conversation with the patient(s) about the excessive treatment.
• Accurately prepare the consent forms and get parental approval before treatment begins.
• Explain insurance benefits and limitations, out of pocket expenses and financing options with the patient and/or parent(s) after the exam.
• Collect fees per patient’s insurance or visit.
• In this role, you will help the office manager send claims, codes
• Must be able to understand pre-authorizations, narratives, and sending PA and intraoral pictures.
• Provides support to the Greeter and Insurance Specialist.
• Clean/maintain front office area/lobby
• Perform other duties as assigned

Skills

Customer service

Multitasking

Attention to detail

Team player

Communication

Problem-solving

High energy

Education

High School diploma or equivalent

Tools

Office software

Job description

Apex Dental Nacogdoches is seeking a Treatment Coordinator to support the dentist and front office by guiding patients through treatment options and financing, and by preparing consent forms and communication about insurance.

You will engage with patients, explain treatment plans, and assist in coordinating care in a fast-paced, patient-centered environment. Strong communication and teamwork are essential.