Bilingual Dental Front Office Coordinator

Community Dental Partners; Nacogdoches (TX); On-site; USD 41,405,000 - 56,019,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA) and vision/dental

Disability insurance (STD/LTD)

Life Insurance

Job summary

Community Dental Partners is seeking a Treatment Coordinator to work closely with the dentist and support front office functions in Apex Dental Nacogdoches. You will help patients understand needed care and offer options beyond standard treatments.

The role emphasizes teamwork, high-energy environments, and providing exceptional patient service while coordinating treatment logistics and payments.

Qualifications

• Education: High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service experience is a plus.
• Multitasking and prioritizing.
• Dependability.
• Problem-solving.
• Ability to work under pressure.
• Attention to detail.
• Ability to work as a team player.

Responsibilities

• The Treatment Coordinator must understand and comprehend all of the day-to-day duties of front office staff.
• Being able to have a clinical conversation with the patient(s) about the excessive treatment.
• Accurately prepare the consent forms and get parental approval before treatment begins.
• Explain insurance benefits and limitations, out of pocket expenses and financing options with the patient and/or parent(s) after the exam.
• Collect fees per patient’s insurance or visit.
• In this role, you will help the office manager send claims, codes
• Must be able to understand pre-authorizations, narratives, and sending PA and intraoral pictures.
• Provides support to the Greeter and Insurance Specialist.
• Clean/maintain front office area/lobby
• Perform other duties as assigned

Skills

Communication skills

Team player

Multitasking

Detail oriented

Customer service

Problem solving

Education

High School diploma or equivalent

Job description

Community Dental Partners is seeking a Treatment Coordinator to work closely with the dentist and support front office functions in Apex Dental Nacogdoches. You will help patients understand needed care and offer options beyond standard treatments.

The role emphasizes teamwork, high-energy environments, and providing exceptional patient service while coordinating treatment logistics and payments.