Bilingual Traveling Clinic Office Specialist

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Gastro Institute in Edinburg, TX is hiring a Clinic Office Specialist to join the physician practice. The role focuses on clinical/administrative support, greeting patients, scheduling appointments and handling insurance and registration tasks.

The position requires travel, a valid driver's license, and strong Microsoft Office skills; bilingual English/Spanish is preferred. This full-time day shift supports a busy front desk environment.

Qualifications

• High School/GED preferred.
• Travel required; valid driver’s license and vehicle insurance are required.
• MOS certificate preferred or 2 yrs experience in a busy front desk role.
• Computer skills required with knowledge of Microsoft Office suite
• Good written and verbal communication skills required
• Bilingual – English/Spanish

Responsibilities

• Promotes the facility mission, vision and values by effectively communicating them to others.
• Working the reception desk, greeting and communicating with patients and providers
• Working in the call group area as needed
• Scheduling, canceling, and rescheduling patient appointments
• Reminding patients of upcoming appointments and tracking missed appointments, no show and cancellations
• Answering multiple telephones and accurately documenting messages
• Forwarding telephone calls appropriately and following up on return calls
• Checking-in patients and properly documenting registration
• Insurance verification and verification of patient demographics
• Authorizing procedures, visits or surgeries, as needed
• Filing or retrieving medical records and delivering to appropriate providers or departments as needed
• Filing patient and administrative files
• Copying, scanning and faxing duties
• Collecting co-pays and cash from patients, getting authorization on credit cards
• Entering charges, payments, and balancing the day in the computer
• Other duties as assigned

Skills

Bilingual English/Spanish

Good written and verbal communication

Education

High School/GED

Tools

Microsoft Office

MOS certificate

Job description

DHR Gastro Institute in Edinburg, TX is hiring a Clinic Office Specialist to join the physician practice. The role focuses on clinical/administrative support, greeting patients, scheduling appointments and handling insurance and registration tasks.

The position requires travel, a valid driver's license, and strong Microsoft Office skills; bilingual English/Spanish is preferred. This full-time day shift supports a busy front desk environment.