Bilingual Clinic Front Desk Specialist - ENT (Days)

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to provide front desk and administrative support in a high-volume ENT practice. The role requires bilingual English/Spanish communication, customer service excellence, and proficient Microsoft Office skills.

The position includes registering patients, verifying insurance, and assisting with billing, with travel as needed. Prior receptionist experience in a medical setting is preferred and the candidate should be able to work in a

Qualifications

• High School/GED preferred.
• Computer skills required with knowledge of Microsoft Office suite.
• Good written and verbal communication skills required.
• Bilingual - English/Spanish, required.

Responsibilities

• Greet patients and visitors at front desk with courtesy and professionalism.
• Register patients and verify insurance information.
• Answer calls and direct them appropriately in a busy office.
• Schedule, reschedule, and cancel patient appointments in the EMR.
• Collect co-pays and assist with billing processes as needed.
• Maintain patient confidentiality and privacy at all times.
• Assist with daily balancing of charges and payments.

Skills

Bilingual English/Spanish

Microsoft Office

Communication skills

Customer service

Education

High School Diploma or GED

Tools

EMR

Job description

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to provide front desk and administrative support in a high-volume ENT practice. The role requires bilingual English/Spanish communication, customer service excellence, and proficient Microsoft Office skills.

The position includes registering patients, verifying insurance, and assisting with billing, with travel as needed. Prior receptionist experience in a medical setting is preferred and the candidate should be able to work in a