Medical Receptionist/Medical Assistant

Greater Lowell Psychiatric Associates, LLC; North Chelmsford (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

401(k) Retirement Plan

Paid Time Off

Free parking

Job summary

Greater Lowell Psychiatric Associates, LLC is looking for a full-time medical receptionist/assistant in North Chelmsford, MA. The position involves serving as a receptionist and TMS Technician, focusing on multitasking and interpersonal skills in a mental health outpatient office.

Key qualifications include a High School Diploma or GED, experience in a medical office, and proficiency in English. Benefits like competitive pay, PTO, and a 401(k) retirement plan are offered.

Qualifications

• Proven ability to multitask in a fast-paced setting.
• Bilingual in Spanish is a plus.
• Previous experience in a medical office preferred.

Responsibilities

• Answering and triaging incoming calls.
• Checking in patients for their appointments.
• Collecting copayments and balancing at end of day.
• Hands-on interaction with patients for TMS treatment.

Skills

Excellent interpersonal skills

Organizational and time management skills

Computer skills (Windows)

Ability to multitask

Proficiency in verbal and written English

Medical terminology familiarity

Education

High School Diploma or GED

Medical Assistant certification (recommended)

Job description

Full-time medical receptionist/medical assistant needed for busy multi-provider outpatient mental health office. Seeking an energetic, service-oriented individual with excellent interpersonal skills, a friendly and positive attitude, and ability to multi-task in a fast-paced setting. This job position is two-part role: the employee will serve as a medical receptionist as well as a TMS Technician. Transcranial Magnetic Stimulation (TMS) is an alternative treatment method for patients with treatment resistant depression. TMS technician training will be provided by this office.

Qualifications

• High School Diploma or GED
• Excellent interpersonal skills. A positive, nonjudgmental, unbiased demeanor is critical
• Outgoing and proactive work style with proven ability to multitask
• Ability to work independently
• Manual dexterity and fine motor skills
• Organizational and time management skills
• Computer skills, with proficiency in Windows based software. Previous experience using Electronic Medical Records is preferred
• Proficiency in verbal and written English (bilingual in Spanish is a plus)
• Ability to abide by HIPAA and other regulatory policies
• Previous experience working in a medical office with familiarity with procedures, policies, practices and medical terminology, telephone protocol and professional etiquette is preferred
• Medical Assistant certification or previous experience working in healthcare/mental health is recommended, but not required

Responsibilities

• Answering and triaging incoming calls
• Checking in patients for their appointments (verify insurance information, demographics, etc.)
• Faxing, scanning, filing
• Collecting copayments and outstanding balances (batch and balance at end of day)
• Covering co-workers’ vacation/sick/personal time
• Opening and/or closing the office multiple days per week
• Other duties as assigned by office manager
• Hands‑on contact and interaction with patients when checking patient vital signs and administering TMS treatment

Benefits

• Competitive pay
• Weekly paychecks
• Paid Time Off: Sick, Vacation, Holidays
• 401(k) Retirement Plan
• Eligible for bonuses
• Free parking

Schedule

• Daytime & evening availability is required
• Monday to Friday schedule
• No weekends