Bilingual Therapy Coordination Specialist

Socket.dev; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Socket.dev is seeking a Therapy Coordinator to support coordination of therapy services, authorizations, referrals and intake, and maintain strong therapist/patient relations. This role serves as a key point of contact for therapists and families while promoting timely communication, accurate documentation, and efficient therapy operations.

The position requires bilingual English/Spanish and the ability to manage multiple priorities while delivering high-quality coordination and documentation

Qualifications

• High school diploma or equivalent; college preferred.
• Bilingual English/Spanish; fluent in both languages.
• Excellent written and verbal communication.
• Strong multitasking and deadline management.
• Excellent organizational and time-management skills.
• Self-motivated, dependable; able to work independently and in a team.

Responsibilities

• Coordinate therapy services, including authorizations, referrals/intake, insurance denials and coordination of care.
• Serve as a liaison between the agency, therapists, patients, and caregivers.
• Build and maintain strong, collaborative relationships with therapists.
• Coordinate medical records, data entry, authorization review, and related therapy processes to ensure accuracy and efficiency.
• Monitor workflows, identify concerns, and assist with implementing solutions.
• Manage multiple priorities and deadlines while maintaining accuracy and organization.
• Communicate important patient, therapist, and operational updates to management.
• Maintain timely and professional communication with families, therapists, insurance representatives, and internal teams.
• Perform all duties in accordance with agency policies, payer requirements, and professional standards.
• Demonstrate initiative in meeting goals and improving therapy coordination processes.

Skills

Bilingual English/Spanish

Excellent written/verbal communication

Multitasking and deadline management

Organizational and time management

Independent and team collaboration

Education

High school diploma or equivalent

College preferred

Job description

Socket.dev is seeking a Therapy Coordinator to support coordination of therapy services, authorizations, referrals and intake, and maintain strong therapist/patient relations. This role serves as a key point of contact for therapists and families while promoting timely communication, accurate documentation, and efficient therapy operations.

The position requires bilingual English/Spanish and the ability to manage multiple priorities while delivering high-quality coordination and documentation