Bilingual Teller (Spanish) – Customer Experience

PNC

United States

On-site

USD 32,000 - 42,000

Full time

8 days ago

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Benefits offered by this job

Health insurance
Paid time off
Retirement plan

Job summary

PNC seeks a Full Time Teller in Helotes, TX to deliver a high-quality customer experience and grow branch relationships. Bilingual Spanish is required and the role is based in-office at the Helotes branch.

Responsibilities include guiding customers through products, leveraging technology, and referring opportunities to branch staff while maintaining accurate operations and compliance.

Qualifications

  • No university degree required; alternative education or experience may be considered.
  • Spanish speaking ability is required for this customer-facing role.
  • Strong focus on customer service and sales within a banking environment.

Responsibilities

  • Delivers a unique customer experience to improve financial wellbeing.
  • Identifies banking opportunities during customer interactions and refers as appropriate.
  • Performs lobby engagement and educates customers on using technology and self-service tools.
  • Applies product and procedural knowledge to solve customer problems.
  • Ensures teller and branch operations are conducted accurately and efficiently.

Skills

Customer Service
Spanish-speaking
Identifying Opportunities
Leveraging Technology
Proactive Sales
Accountability
Banking
Client Loyalty
Customer Experience
Effective Communications

Education

No Degree

Job description

PNC seeks a Full Time Teller in Helotes, TX to deliver a high-quality customer experience and grow branch relationships. Bilingual Spanish is required and the role is based in-office at the Helotes branch.

Responsibilities include guiding customers through products, leveraging technology, and referring opportunities to branch staff while maintaining accurate operations and compliance.

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