Bilingual Teller: Customer Experience & Referrals

PNC Financial Services Group, Inc.; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Life insurance

Disability protection

401(k) with company match

Pension and stock purchase plans

Educational assistance

Wellness program

Paid time off

Job summary

PNC Financial Services Group, Inc. in Laredo, TX is seeking a full-time Teller to deliver exceptional customer service, handle high-volume transactions, and educate customers on digital banking tools. The role is based at the University branch.

Bilingual Spanish preferred. PNC emphasizes an in-office culture and offers benefits and opportunities to grow within Retail Branch Banking Network.

Qualifications

• No university degree required; experience not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
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Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Laredo, TX is seeking a full-time Teller to deliver exceptional customer service, handle high-volume transactions, and educate customers on digital banking tools. The role is based at the University branch.

Bilingual Spanish preferred. PNC emphasizes an in-office culture and offers benefits and opportunities to grow within Retail Branch Banking Network.