Bilingual Teller (Spanish) – Customer Experience

PNC Financial Services Group, Inc.; Helotes (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC Financial Services Group, Inc. seeks a Full Time Teller based in Helotes, TX. The role requires Spanish-speaking ability and in-branch presence at the Helotes branch.

The incumbent will deliver a personalized customer experience, process customer interactions, and educate clients on product options to enhance financial wellbeing. The position emphasizes problem solving, referrals to branch staff, and adherence to policies.

Qualifications

• No university degree required; high school diploma, GED, or equivalent acceptable.
• No prior experience necessary.
• Spanish speaking is required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.

Skills

Spanish language skills

Customer service

Cash handling

Banking products awareness

Digital awareness

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Full Time Teller based in Helotes, TX. The role requires Spanish-speaking ability and in-branch presence at the Helotes branch.

The incumbent will deliver a personalized customer experience, process customer interactions, and educate clients on product options to enhance financial wellbeing. The position emphasizes problem solving, referrals to branch staff, and adherence to policies.