Bilingual Teller (Spanish) — Customer-Centric Banking

PNC Financial Services Group, Inc.; Illinois; On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with company match

Educational assistance

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Teller based in Cicero, IL. This role requires bilingual Spanish skills and emphasizes creating loyalty by delivering a unique customer experience.

Successful candidates will enjoy a supportive company culture and be responsible for processing customer interactions, educating them on banking options, and performing daily operations effectively. The position does not require prior experience or a degree, making it accessible for a wider range of

Qualifications

• Bilingual Spanish required.
• No university or significant experience required.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing.
• Process various customer interactions.
• Educate customers on financial alternatives.
• Identify banking opportunities during customer interactions.
• Perform lobby engagement activities to connect with customers.
• Educate customers on managing financial transactions with technology.
• Apply product knowledge to solve customer problems.
• Complete teller and branch daily operations efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller based in Cicero, IL. This role requires bilingual Spanish skills and emphasizes creating loyalty by delivering a unique customer experience.

Successful candidates will enjoy a supportive company culture and be responsible for processing customer interactions, educating them on banking options, and performing daily operations effectively. The position does not require prior experience or a degree, making it accessible for a wider range of