Bilingual Bank Teller – Customer Experience Pro

PNC; Surfside (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Job summary

PNC in Surfside, FL is seeking a Teller to deliver an outstanding customer experience and drive financial wellbeing. You will handle a variety of customer interactions, educate on digital tools, and identify opportunities for referrals to branch staff.

No degree is required; prior experience is not mandatory, with education or certifications considered in lieu. This is an in-office role focusing on accurate, compliant branch operations and customer service excellence.

Qualifications

• No degree required; prior banking experience not required.
• In lieu of a degree, a combination of education and experience may be considered.
• Financial services knowledge is beneficial for customer guidance.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement and educates customers on using technology and tools.
• Applies product knowledge to resolve customer issues and ensures accurate operations.
• Adheres to policies and maintains efficient daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Surfside, FL is seeking a Teller to deliver an outstanding customer experience and drive financial wellbeing. You will handle a variety of customer interactions, educate on digital tools, and identify opportunities for referrals to branch staff.

No degree is required; prior experience is not mandatory, with education or certifications considered in lieu. This is an in-office role focusing on accurate, compliant branch operations and customer service excellence.