Bilingual Teller — Spanish-Speaking Customer Advocate

PNC; Berwyn (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

PNC is seeking a Teller based in Berwyn, IL. The role emphasizes delivering a unique customer experience, educating customers on digital options, and identifying banking opportunities during daily interactions.

Qualifications include Spanish language ability and no degree requirement. This in-office position supports branch operations and customer service within the Retail Banking group.

Qualifications

• Bilingual Spanish required.
• No degree required; on-the-job training may be provided.
• Based in Berwyn, IL; in-office role with local commute.

Responsibilities

• Delivers a customer experience to improve wellbeing and loyalty; processes various interactions.
• Identifies banking opportunities during conversations and refers as appropriate.
• Performs lobby engagement to position PNC products and educate customers on digital tools.
• Applies product knowledge to solve customer problems.
• Ensures teller and branch operations and transactions are accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller based in Berwyn, IL. The role emphasizes delivering a unique customer experience, educating customers on digital options, and identifying banking opportunities during daily interactions.

Qualifications include Spanish language ability and no degree requirement. This in-office position supports branch operations and customer service within the Retail Banking group.