Bilingual Teller – Customer Experience Pro (In-Office)

PNC; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Comprehensive benefits package

Job summary

PNC is seeking a full-time Teller to be based at the Crossroads Branch in Tucson, AZ. The role emphasizes customer financial wellbeing, loyalty, and opportunities to refer banking products during customer interactions.

Bilingual Spanish is preferred, and the position is in-office to support a collaborative team environment. Candidates should be prepared to handle daily teller operations, promote PNC products, educate customers, and follow all policy guidelines to maintain accurate, secure

Qualifications

• No Degree
• Prior experience not required

Responsibilities

• Delivers customer experience improving financial wellbeing and loyalty, increasing wallet share.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions using technology and resources.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures teller and branch operations are completed efficiently and accurately.

Skills

Bilingual Spanish

Accountability

Banking

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a full-time Teller to be based at the Crossroads Branch in Tucson, AZ. The role emphasizes customer financial wellbeing, loyalty, and opportunities to refer banking products during customer interactions.

Bilingual Spanish is preferred, and the position is in-office to support a collaborative team environment. Candidates should be prepared to handle daily teller operations, promote PNC products, educate customers, and follow all policy guidelines to maintain accurate, secure